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Waggel: Pet insurance reviews

4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Insurance made simple

5
We moved our pets from direct line after a hefty price increase and new imposed restrictions on our policy. Discounts for new customers rather than retaining old loyal ones. Waggel offered an easy selection process on our policy giving us complete flexibility on every aspect and even when I needed more questions answered their team provided all information and couldn't help me enough. A very happy customer who has already recommended their quick and easy process to my friends. Keep up the good work. Reviewed on: 12th August 2020

Best pet insurance I have ever got

5
I have two cats and this is the best and cheaper insurance I have ever got, it covers everything I wanted and more and it also has a lot of perks. Really happy with it. And would totally recommend to everyone that has a pet. Reviewed on: 12th August 2020

Insurance

5
Value for money.Highly recommend them.Also peace of ind Reviewed on: 12th August 2020

The best service

5
No added stress amongst an already turbulent time with your pet is poorly. Super user friendly. Clear and transparent service. Really fast for your money’s return. Reviewed on: 12th August 2020

Honest and caring

5
Easy to understand, easy to complete an application, no jargon. An honest and caring policy by pet lovers, for pet owners. Reviewed on: 12th August 2020

Easy to set up and navigate

3
I have recently bought insurance for my dog was very easy to set up and understand Reviewed on: 12th August 2020

Amazing benefits!

5
Fortunately we’ve not had to make a claim on our insurance, however we have taken advantage of some of the amazing benefits available to members - the free first vet video calls were especially helpful with our new puppy in the middle of lockdown! Reviewed on: 12th August 2020

Effective & Comprehensive,

5
Simple to set up, simple to understand. More than just an insurance company, you feel like you are part of a Club which shares advice and products. Reviewed on: 12th August 2020

Great peace of mind

5
Loved the virtual consultation from FirstVet. Really helped us as first time dog owners. Easy to set up and great recommendation scheme. Love it. Reviewed on: 12th August 2020

purrrfect

5
Great customer service and excellent service Reviewed on: 12th August 2020

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