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Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Simple, cheap - what more do you need?!

5
Easy to apply for, easy website to navigate, competitive prices, absolutely no complaints here! Reviewed on: 12th August 2020

The customer service is really good and the plans cheaper than comparable insurances.

4
Really happy with the price and the customer service - I've been making my first claim on my dog in his life and this has been stressful but Waggel have been great in helping me arrange direct payment and reassuring me. I will say though to make sure you take up a policy with high individual limits for diagnostics - my fault entirely as my dog has never been ill and I underestimated the cost of treatment. Reviewed on: 12th August 2020

An All Star pet insurance company

5
The company is extremely helpful. The prices are very affordable from pups to older dogs. The insurance offered is better than any other! Reviewed on: 12th August 2020

Excellent Pet Insurance from Lovely People

5
We moved to Waggle from PetPlan when we got our second dog. They are cheaper but I did a lot of research because we would pay whatever it took to make sure our dogs were well taken care of. We had to make one claim recently for scans and X-rays. Our Vet claimed directly, it was no problem at all and Waggle kept us up to date at every point. They seem like genuinely nice people work there as well. Really pleased, would highly recommend. Reviewed on: 12th August 2020

Top pet insurer

5
Hassle free pet insurance. Recommended for pet owners! Reviewed on: 12th August 2020

Quality pet insurance at a reasonable price.

5
Getting the perfect insurance premium for my dog has been so easy - I can tailor to what I need and see how that affects the monthly price! I compared the quote to so many leading pet insurance providers, and Waggel covered more whilst keeping the costs down. They are also really transparent about how their policies work, in laymans terms so you understand what you get. Plus the community, member dashboard and partnerships, such as the 24 hour virtual vet appointments, are great. Reviewed on: 12th August 2020

The only Pet Insurance I'd consider

5
I honestly think all other Pet Insurance is a con... Waggel is clear, approachable, fair, reasonably priced and seem to understand what it is to own a dog... this will be the only Pet Insurance I will renew! I like them a lot. Reviewed on: 12th August 2020

Very personalised pet insurance!!

5
The team behind Waggel ensures that me and my pets are loved! Beyond. Not only that their insurance is very affordable but also they have perks available for us pet owners. These are the discounts and including the vet consultation via chat/video call. I’ve already recommended Waggel to my friends and I’d honestly recommend it to anyone. Reviewed on: 12th August 2020

Good price easy to set up

5
Did a fair bit of research and Waggel kept being recommended. Easy to set up, really good price. Reviewed on: 12th August 2020

Easy to use and understand

4
I am a first time pet insurance customer but having reviewed many potential insurers I believed Waggle to be the easiest to understand and no hidden costs Reviewed on: 12th August 2020

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