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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Excellent Pet Insurance from Lovely People

5
We moved to Waggle from PetPlan when we got our second dog. They are cheaper but I did a lot of research because we would pay whatever it took to make sure our dogs were well taken care of. We had to make one claim recently for scans and X-rays. Our Vet claimed directly, it was no problem at all and Waggle kept us up to date at every point. They seem like genuinely nice people work there as well. Really pleased, would highly recommend. Reviewed on: 12th August 2020
Jade 's avatar
Jade

Top pet insurer

5
Hassle free pet insurance. Recommended for pet owners! Reviewed on: 12th August 2020
Marcin's avatar
Marcin

Quality pet insurance at a reasonable price.

5
Getting the perfect insurance premium for my dog has been so easy - I can tailor to what I need and see how that affects the monthly price! I compared the quote to so many leading pet insurance providers, and Waggel covered more whilst keeping the costs down. They are also really transparent about how their policies work, in laymans terms so you understand what you get. Plus the community, member dashboard and partnerships, such as the 24 hour virtual vet appointments, are great. Reviewed on: 12th August 2020
AWilliams89's avatar
AWilliams89

The only Pet Insurance I'd consider

5
I honestly think all other Pet Insurance is a con... Waggel is clear, approachable, fair, reasonably priced and seem to understand what it is to own a dog... this will be the only Pet Insurance I will renew! I like them a lot. Reviewed on: 12th August 2020
Naomi Stafford's avatar
Naomi Stafford

Very personalised pet insurance!!

5
The team behind Waggel ensures that me and my pets are loved! Beyond. Not only that their insurance is very affordable but also they have perks available for us pet owners. These are the discounts and including the vet consultation via chat/video call. I’ve already recommended Waggel to my friends and I’d honestly recommend it to anyone. Reviewed on: 12th August 2020
Ann Ibasco's avatar
Ann Ibasco

Good price easy to set up

5
Did a fair bit of research and Waggel kept being recommended. Easy to set up, really good price. Reviewed on: 12th August 2020
Nicola Horton's avatar
Nicola Horton

Easy to use and understand

4
I am a first time pet insurance customer but having reviewed many potential insurers I believed Waggle to be the easiest to understand and no hidden costs Reviewed on: 12th August 2020
Katie's avatar
Katie

New to the doggie world

5
Quick and easy to sign up esp for a newbie like myself. Cheaper than other quotes although includes everything the more expensive companies do and had good customer reviews. What more can you ask for! Reviewed on: 12th August 2020
Tracy Calvert's avatar
Tracy Calvert

So much less complicated

5
Seems like this insurance company care about pets as well as making money. Which is what you want out of a pet insurance company. So far no problems. Reviewed on: 12th August 2020
Cherie Stevenson's avatar
Cherie Stevenson

Totally worth it

5
I haven't had any issues and the televet service they offer is amazing. Reviewed on: 12th August 2020
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Alejandra

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