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Waggel: Pet insurance reviews

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4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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1%
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0%
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1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

New to the doggie world

5
Quick and easy to sign up esp for a newbie like myself. Cheaper than other quotes although includes everything the more expensive companies do and had good customer reviews. What more can you ask for! Reviewed on: 12th August 2020
Tracy Calvert's avatar
Tracy Calvert

So much less complicated

5
Seems like this insurance company care about pets as well as making money. Which is what you want out of a pet insurance company. So far no problems. Reviewed on: 12th August 2020
Cherie Stevenson's avatar
Cherie Stevenson

Totally worth it

5
I haven't had any issues and the televet service they offer is amazing. Reviewed on: 12th August 2020
Alejandra's avatar
Alejandra

Excellent, friendly service

5
Company have been so helpful after we needed to make a claim for our puppy. The whole process has been smooth and easy with communication and support provided at every step. Reviewed on: 12th August 2020
Sharon's avatar
Sharon

Waggel: User-friendly and community driven

5
Waggel is extremely user friendly and provides way more than just insurance. It is a comprehensive platform that provides a number of membership perks and makes you feel like you're a part of a community of pet owners. Reviewed on: 12th August 2020
Alison Lacey's avatar
Alison Lacey

Easy set up

4
I haven't had to make a claim yet but the set up was super easy and straight forward, they were very clear about what was and wasn't included. Reviewed on: 12th August 2020
Laura's avatar
Laura

Easy to do

5
I've just got my first dog and insurance for her was a mind field. Waggel was easy to understand and straight forward and took the stress out of finding her insurance. I know I've got free vet video call if I need any help which is really reassuring Reviewed on: 12th August 2020
Isobel Smith 's avatar
Isobel Smith

Easiest dog insurance available

5
Super easy to set up an account, there are no hidden terms and it is presented in a way that is easy to understand. Claims made online and paid out within a week. 10/10! Reviewed on: 12th August 2020
Lilla Kisgyorgy's avatar
Lilla Kisgyorgy

Communications 2nd to none

5
Personal emails from people I can see from with their bio/image, offering help, when not even asked for. Online support, no need to wait in long phone queues. Cost effective Reviewed on: 12th August 2020
Mark Hickson's avatar
Mark Hickson

Simply Fantastic

5
Great value, incredibly user-friendly user experience, additional perks, excellent customer service. An all-round winner! Reviewed on: 12th August 2020
anelson's avatar
anelson

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