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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Excellent, friendly service

5
Company have been so helpful after we needed to make a claim for our puppy. The whole process has been smooth and easy with communication and support provided at every step. Reviewed on: 12th August 2020
Sharon's avatar
Sharon

Waggel: User-friendly and community driven

5
Waggel is extremely user friendly and provides way more than just insurance. It is a comprehensive platform that provides a number of membership perks and makes you feel like you're a part of a community of pet owners. Reviewed on: 12th August 2020
Alison Lacey's avatar
Alison Lacey

Easy set up

4
I haven't had to make a claim yet but the set up was super easy and straight forward, they were very clear about what was and wasn't included. Reviewed on: 12th August 2020
Laura's avatar
Laura

Easy to do

5
I've just got my first dog and insurance for her was a mind field. Waggel was easy to understand and straight forward and took the stress out of finding her insurance. I know I've got free vet video call if I need any help which is really reassuring Reviewed on: 12th August 2020
Isobel Smith 's avatar
Isobel Smith

Easiest dog insurance available

5
Super easy to set up an account, there are no hidden terms and it is presented in a way that is easy to understand. Claims made online and paid out within a week. 10/10! Reviewed on: 12th August 2020
Lilla Kisgyorgy's avatar
Lilla Kisgyorgy

Communications 2nd to none

5
Personal emails from people I can see from with their bio/image, offering help, when not even asked for. Online support, no need to wait in long phone queues. Cost effective Reviewed on: 12th August 2020
Mark Hickson's avatar
Mark Hickson

Simply Fantastic

5
Great value, incredibly user-friendly user experience, additional perks, excellent customer service. An all-round winner! Reviewed on: 12th August 2020
anelson's avatar
anelson

Easy and efficient with great coverage

5
Super easy to get set up, with very clear information about the coverage. It’s great to know I have a vet on hand at anytime for my little Prince. Reviewed on: 12th August 2020
Gemma Dingwall's avatar
Gemma Dingwall

Easy to join

5
Just recently joined. It was a very simple online form to complete. I read the reviews on many insurance companies and Waggle was one of the best. I hope my experience of them will continue to be good. Reviewed on: 12th August 2020
Saffiyah's avatar
Saffiyah

Fuss free insurance.

5
Really easy to use. I like the set up process as well and that I have total control over everything and it churns out a fee after i input it. Really good. Reviewed on: 12th August 2020
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Nicole Garcia

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