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Waggel: Pet insurance reviews

View other Waggel products
4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Shopped around recently and chose Waggel based on reviews and cost

5
Had other companies in the past but hoping that trust put into new comer in market meets expectations based on other customer reviews. Reviewed on: 12th August 2020
Joy Williams's avatar
Joy Williams

Great pet insurance

5
Really user friendly, great discounts from being a member, haven’t had to claim yet but i know how to do so Reviewed on: 12th August 2020
Connie Muir's avatar
Connie Muir

Simple easy and effective

5
Smooth quoting system and great support available through the site and on the FB page! 10/10 from me and Ralph! Reviewed on: 12th August 2020
Ross Attwood's avatar
Ross Attwood

Refreshingly excellent user experience

5
My dog’s insurance policy was easy and fast to set up. The user experience is excellent - none of the usual insurance jargon. Recommended! Reviewed on: 12th August 2020
Richard Steele's avatar
Richard Steele

Wonderful

5
Even though we are yet to make a claim, I have looked into the process and Waggel make it as easy as possible. They keep us updated with regular emails and I’m very impressed so far. I have used the video chat with a vet included in the insurance several times and I am so grateful for this as it’s saved us some vet trips. Thanks Waggel! Reviewed on: 12th August 2020
Neave's avatar
Neave

Quick and easy dog insurance with the personal touch

5
The registering process was straightforward and quick. As well as clear information about what the insurance covered, the price was extremely competitive and I was also given a personal, named customer champion whom I can contact directly. I have already recommended to other family members who have registered their dogs with Waggel. As if this wasn’t enough there are promotional offers for pet related products too. What’s not to like! Reviewed on: 12th August 2020
Ellie's avatar
Ellie

Waggel, it would be rude not to!

5
Buying insurance with Waggel was an absolute pleasure. The setting up of the policy online was seamless and straightforward plus the first two months were free!! Reviewed on: 12th August 2020
Jayne's avatar
Jayne

Easy, transparent and affordable cover

5
Great customer service, easy application and management of policy online Reviewed on: 12th August 2020
dh's avatar
dh

Very easy and convenient

5
I haven't had to use the insurance yet I only rescued my dog in June. Reviewed on: 12th August 2020
Tez 's avatar
Tez

Great experience so far for new puppy!

5
We have just signed up for our new puppy Reggie, the whole process has been so smooth and stress free so far. Very quick and friendly customer service too. Reviewed on: 12th August 2020
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Laura Marie Shaw

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