Smart Money People Logo

Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Waggel Pet insurance reviews (1248)

Easy and efficient with great coverage

5
Super easy to get set up, with very clear information about the coverage. It’s great to know I have a vet on hand at anytime for my little Prince. Reviewed on: 12th August 2020

Easy to join

5
Just recently joined. It was a very simple online form to complete. I read the reviews on many insurance companies and Waggle was one of the best. I hope my experience of them will continue to be good. Reviewed on: 12th August 2020

Fuss free insurance.

5
Really easy to use. I like the set up process as well and that I have total control over everything and it churns out a fee after i input it. Really good. Reviewed on: 12th August 2020

Shopped around recently and chose Waggel based on reviews and cost

5
Had other companies in the past but hoping that trust put into new comer in market meets expectations based on other customer reviews. Reviewed on: 12th August 2020

Great pet insurance

5
Really user friendly, great discounts from being a member, haven’t had to claim yet but i know how to do so Reviewed on: 12th August 2020

Simple easy and effective

5
Smooth quoting system and great support available through the site and on the FB page! 10/10 from me and Ralph! Reviewed on: 12th August 2020

Refreshingly excellent user experience

5
My dog’s insurance policy was easy and fast to set up. The user experience is excellent - none of the usual insurance jargon. Recommended! Reviewed on: 12th August 2020

Wonderful

5
Even though we are yet to make a claim, I have looked into the process and Waggel make it as easy as possible. They keep us updated with regular emails and I’m very impressed so far. I have used the video chat with a vet included in the insurance several times and I am so grateful for this as it’s saved us some vet trips. Thanks Waggel! Reviewed on: 12th August 2020

Quick and easy dog insurance with the personal touch

5
The registering process was straightforward and quick. As well as clear information about what the insurance covered, the price was extremely competitive and I was also given a personal, named customer champion whom I can contact directly. I have already recommended to other family members who have registered their dogs with Waggel. As if this wasn’t enough there are promotional offers for pet related products too. What’s not to like! Reviewed on: 12th August 2020

Waggel, it would be rude not to!

5
Buying insurance with Waggel was an absolute pleasure. The setting up of the policy online was seamless and straightforward plus the first two months were free!! Reviewed on: 12th August 2020

Review Waggel: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review