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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Simply Fantastic

5
Great value, incredibly user-friendly user experience, additional perks, excellent customer service. An all-round winner! Reviewed on: 12th August 2020
anelson's avatar
anelson

Easy and efficient with great coverage

5
Super easy to get set up, with very clear information about the coverage. It’s great to know I have a vet on hand at anytime for my little Prince. Reviewed on: 12th August 2020
Gemma Dingwall's avatar
Gemma Dingwall

Easy to join

5
Just recently joined. It was a very simple online form to complete. I read the reviews on many insurance companies and Waggle was one of the best. I hope my experience of them will continue to be good. Reviewed on: 12th August 2020
Saffiyah's avatar
Saffiyah

Fuss free insurance.

5
Really easy to use. I like the set up process as well and that I have total control over everything and it churns out a fee after i input it. Really good. Reviewed on: 12th August 2020
Nicole Garcia's avatar
Nicole Garcia

Shopped around recently and chose Waggel based on reviews and cost

5
Had other companies in the past but hoping that trust put into new comer in market meets expectations based on other customer reviews. Reviewed on: 12th August 2020
Joy Williams's avatar
Joy Williams

Great pet insurance

5
Really user friendly, great discounts from being a member, haven’t had to claim yet but i know how to do so Reviewed on: 12th August 2020
Connie Muir's avatar
Connie Muir

Simple easy and effective

5
Smooth quoting system and great support available through the site and on the FB page! 10/10 from me and Ralph! Reviewed on: 12th August 2020
Ross Attwood's avatar
Ross Attwood

Refreshingly excellent user experience

5
My dog’s insurance policy was easy and fast to set up. The user experience is excellent - none of the usual insurance jargon. Recommended! Reviewed on: 12th August 2020
Richard Steele's avatar
Richard Steele

Wonderful

5
Even though we are yet to make a claim, I have looked into the process and Waggel make it as easy as possible. They keep us updated with regular emails and I’m very impressed so far. I have used the video chat with a vet included in the insurance several times and I am so grateful for this as it’s saved us some vet trips. Thanks Waggel! Reviewed on: 12th August 2020
Neave's avatar
Neave

Quick and easy dog insurance with the personal touch

5
The registering process was straightforward and quick. As well as clear information about what the insurance covered, the price was extremely competitive and I was also given a personal, named customer champion whom I can contact directly. I have already recommended to other family members who have registered their dogs with Waggel. As if this wasn’t enough there are promotional offers for pet related products too. What’s not to like! Reviewed on: 12th August 2020
Ellie's avatar
Ellie

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