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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Excellent cover

5
I have an extremely old rescue cat, whom it seemed impossible to get cover for. Then Waggle came along! It's so easy to use and customer service are excellent. Thank you so much from Freddie and I! Reviewed on: 12th August 2020
Lauren's avatar
Lauren

Great value

5
Great value for money, easy to get in touch and solve problems. Reviewed on: 12th August 2020
Martyn Hubbard's avatar
Martyn Hubbard

Simplified personal approach

5
There's something a bit more personal about taking insurance out with Waggel, especially if like me, you care about your pet's health moving forward as much as I do. Joining was easy and I would happily recommend to friends and family. 10/10 Reviewed on: 12th August 2020
Jason's avatar
Jason

Easy friendly and good value

5
We've had one claim to make and the process couldnt have been easier, its also very easy to set up the options uou want and the customer service is great. Reviewed on: 12th August 2020
Sarah Hilton's avatar
Sarah Hilton

Fantastic Insurance!

5
The free Vet video calls are fantastic, and the insurance is great value and easy to get a quote and sign up for. Dashboard is really user friendly! Reviewed on: 12th August 2020
Sophie's avatar
Sophie

piece of mind

5
the insurance cove was easy to set up & the questions that i asked to customer service were answered quickly Reviewed on: 12th August 2020
dave 's avatar
dave

Waggel Your Way to Worry Free Walkies!

5
Waggel is an easy to use, fuss free, user friendly website that makes pet insurance a doddle! The perks are fantastic and their standard policies are unbeatable. I am never concerned that I will not be able to take care of my pooch should anything happen to him and my monthly payments are tiny! For me, there is no beating Waggel Reviewed on: 12th August 2020
Natasha Brand's avatar
Natasha Brand

So simple and comprehensive

5
Easy to set up. Great service from the online vet. Know there are going to be no surprise bilks. Reviewed on: 12th August 2020
Gill Lawrence's avatar
Gill Lawrence

Best insurance ever!

5
Its laid out in laments terms, so i know EXACTLY what my lola is getting. No hidden agenda. It has additional benefits which are excellent. I've used the behavioural therapist after my dog was attacked, he offered fantastic advice and also calmed my nerves as i worried i was doing something wrong. I highly recommend this insurance, so much so my sister joined when she got her furry baby last week. Reviewed on: 12th August 2020
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Katsomers

Seamless experience... it took 3 minutes!

5
Waggel is the future of pet insurance. When compared to more traditional providers, the experience was seamless from start to finish. Waggel have clearly put UX at the top of their list! Thank you, Waggel! Reviewed on: 12th August 2020
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HenryW

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