Smart Money People Logo

Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Waggel Pet insurance reviews (1248)

So simple and comprehensive

5
Easy to set up. Great service from the online vet. Know there are going to be no surprise bilks. Reviewed on: 12th August 2020

Best insurance ever!

5
Its laid out in laments terms, so i know EXACTLY what my lola is getting. No hidden agenda. It has additional benefits which are excellent. I've used the behavioural therapist after my dog was attacked, he offered fantastic advice and also calmed my nerves as i worried i was doing something wrong. I highly recommend this insurance, so much so my sister joined when she got her furry baby last week. Reviewed on: 12th August 2020

Seamless experience... it took 3 minutes!

5
Waggel is the future of pet insurance. When compared to more traditional providers, the experience was seamless from start to finish. Waggel have clearly put UX at the top of their list! Thank you, Waggel! Reviewed on: 12th August 2020

Excellent

5
Policies are good value for money and, love the extra perk of the online vet calls, if you need to use them. Not had to claim yet but all seems easy and straight forward Reviewed on: 12th August 2020

Amazing product - why look elswhere?

5
Sign up was so easy, and they insured one of my cats that others wouldn’t (only due to age). Being able to tailor the level of cover was great, the included dental cover was a massive plus for us too. So far so good! Reviewed on: 12th August 2020

Insurance that puts your pets first

5
Waggel's unique approach to putting your pets first is what encouraged us to sign up. Their bespoke insurance packages are tailor made for our dogs and cover a wide range of situations. We are confident that our dogs are safe and protected with Waggel! Reviewed on: 12th August 2020

Fantastic

5
Easy to understand, no jargon. Video calls to vets a fantastic service Reviewed on: 12th August 2020

Quick and easy plus lots of extras

5
Very quick and easy to set up, and have been impressed with the extras provided with the service (useful things like video-conf with vets, discounts on various pet related items, etc). Reviewed on: 12th August 2020

No nonsense insurance

5
At last a company that delivers what it promises, has great ethics and puts the customer and animal first. The whole insurance process is explained with no jargon, giving clear conditions to the various types of policy. I had to make a claim on my 4 month old puppy recently, all it took was one phone call to Waggel and they did the rest, the result my claim was settled in only a few days directly with the vet. Once you take out insurance with Waggel your account details and claims could not be any simpler, you start with your annual amount and each claim is deducted, great so you know where you are. I cannot recommend Waggel enough, I only wish other companies could be as transparent and supportive as Waggel and engage with their customers in the same manner. Reviewed on: 12th August 2020

Why go elsewhere, with an amazing cover!

5
From starting my puppy's insurance with undoubtly the best competitive price, I am now happy with making sure my pup is protected. With the insurance their is so much more, they offer you discounts/ coupon codes to use to spoil your furbaby, which enables you to buy dog food, collars, bedding and so much more. I'm so happy with the service and cannot fault it. Reviewed on: 12th August 2020

Review Waggel: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review