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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Modern approach to insurance

5
Really love Waggel as a company. Simple to setup an account, no pressure or annoying sales calls / tons of emails. Seems very straightforward for any claims! 10/10 so far! Reviewed on: 12th August 2020

Wag-tastic

5
caring company really modern & helpful Reviewed on: 12th August 2020

Really good and easy way to set up your insurance. Also a lots of bargains throughout your Membership

5
Very good food options, accessories and opportunities to speak to a vet and other health care professionals Reviewed on: 12th August 2020

Very easy to set up online

5
Poppi's pet insurance was a lot cheaper than other quotes as all was done online with no paper work hence no unwanted junk mail coming through my door . Reviewed on: 12th August 2020

A new approach to pet insurance

4
I was with my last policy provider for over 8 years and they offered no reward for my loyalty. I wanted an insurance provider who understood modern technology and made communicating with them easy and transparent. That’s what I get with Waggl Reviewed on: 12th August 2020

So straight forward

5
Being able to acquire pet insurance in under ten minutes without having to speak to anyone over the phone was one of the most straightforward and convenient insurance policies I've ever signed up for. Reviewed on: 12th August 2020

best insurance ever

5
waggel is the only pet insurance that doesn't cost the earth, has a decent amount covered for vet bills and includes dental and overseas. Reviewed on: 12th August 2020

Good value for money, modern approach to pet insurance.

5
Really refreshing, common sense insurance that gives me peace of mind with it's complete cover. Reviewed on: 12th August 2020

Brilliant

5
Waggel has been great and very easy to deal with. Plus we were sent a little tag around valentines day for our beautiful husky puppy who we rescued. Reviewed on: 12th August 2020

Like being part of the family.

5
Waggel have been perfect, from ease of use, to clear instructions surrounding cover, even adding pets is so quick and easy. Less than a minute and you’re covered. The newsletters are great too. Makes you feel like you and your pets are part of a wider community. Couldn’t recommend highly enough. Reviewed on: 12th August 2020

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