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Wave Community Bank: Savings reviews

4.93
Based on 209 reviews, last reviewed 11th Aug 2023
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Latest highest rating:

5

Efficient service, bus ticket savings Wave are so quick to respond to enquiries and sort out issues. I have a Prize Saver account and they also helped me get 20% off my annual bus ticket, ... Read more Reviewed on: 11th August 2023
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Wave Community Bank Savings reviews (209)

A community bank

5
Very much centred in the local community- the credit union is a modern organisation, web access to accounts, and enabling people to borrow when they need to without crippling interest rates Reviewed on: 20th February 2021

ESCU motivated me to save £20 per month which was affordible

5
Having saved £20 per month regularly I have now accumilated £941.88 . . . this is an amazing amount that I wouln't have acheived without them, thank you very much, I highly recommend them, it's easy to save!! Reviewed on: 18th February 2021

Friendly, helpful and a wealth of knowledge

5
I have been with my credit union for almost a decade now and I have always found the staff to be supportive and kind. I am housebound so getting out to see them is really difficult. The staff are very conciderate of my needs and abilities and go out of their way to support me to use the service. I have recently set up funds for my two Granddaughters so that they can start the process of managing their finances in a healthy way and I trust the credit union to always be there to help should they ever get into difficulties. I really recommend everyone to obtain an account. The service and company ethos is excellent. Reviewed on: 17th February 2021

A brilliant community savings and loans co op

5
They respond when they say they will, are always helpful and offer good access via the new banking app Reviewed on: 17th February 2021

Awesome Customer Service

5
I have saved with the credit Union now for about 2 years. I have to say I have always been extremely impressed with the service and the response times. An example literally the other morning was I was looking at purchasing my new annual bus ticket and through the credit union you receive a discount. I emailed the team and asked what the price would be with the discount, this was at 8am, well in less than 5 minutes I had a reply and the transaction was completed. I think especially in the current climate what with Covid that is quite impressive but this customer service and the quality of it has been quite evident since I became a member. Just a big thank you to the team from Paul in Brighton. Reviewed on: 16th February 2021

Helpful benefit for account

5
I regularly save with them to build up savings for specific uses. Specifically I primary build up my savings in order to get a annual bus saver which can get a 20% discount on because members get a discount due to a deal between the East Sussex Credit Union and Brighton & Hove Buses, and that 20% is a couple hundred pounds difference. Reviewed on: 16th February 2021

Savings and Loans

5
ESCU is easy to save as well as low interest rate loans make it possible to borrow when you need to as well as save at the same time. Reviewed on: 15th February 2021

Brilliantly excellent

5
Fantastic service. I've saved with ESCU for around 15 + years. Reviewed on: 15th February 2021

Very friendly and efficient service

5
All contact has been handled profesionally and regular communucations keeps members up to date on developments and offers. Reviewed on: 15th February 2021

Valued community organisation

5
Particularly through covid, ESCU has been a huge support to members of the community who have found themselves in a higher level of financial hardship. ESCU helps members with fair loans and to see a way out, avoiding the need for desperate moves to go to loan shark or the like. Reviewed on: 15th February 2021

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