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World First Travel Insurance: Travel insurance reviews

4.84
Based on 2,521 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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11%
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1%
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0%
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1%

Latest highest rating:

5

Lovely, friendly and knowledgeable sales person who... Lovely, friendly and knowledgeable sales person who went through every step with us when explaining everything from start to finish. Reviewed on: 12th November 2025
Nick S's avatar
Nick S

Latest lowest rating:

1

Very bad! Very bad!!! No compensation. All evidence provided Reviewed on: 28th August 2025
Waqas Gago Ali's avatar
Waqas Gago Ali

About this product

World First travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s complimentary cover for over 150 sports and activities. There are specialist cover options available including medical, backpacker and cruise.

World First travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used World First before, you can also leave a review and share your experience.

World First Travel Insurance Travel insurance reviews (2521)

Review of the World First Travel Insurance, Travel insurance:

Friendly and well informed staff

5
Medical screening made easy, lots of questions but sensible ones. Premiums reflect the screening they are very competitive and much better than some of the companies that I tried. Staff seemed well trained and helpful Reviewed on: 1st August 2019

Corona virus trapped abroad

5
Excellent cover from them long after my return date as i couldn't get flight back. Really helpful and reasuring. Reviewed on: 25th August 2020

Great customer service and easy to contact

5
With everything going on - World First were the easiest part of our cancelled holiday to contact to make changes to the policy. Reviewed on: 25th August 2020

Best prices for pre medical condition

5
Good price for pre existing medical condition, easy to set up would recommend. Reviewed on: 25th August 2020

Peace of mind.

5
I used World First because i have health issues that I declare and World First provides the cover i need for peace of mind without charging the earth. Reviewed on: 25th August 2020

Insurance that works for yourself

5
Always found staff very helpful have been with the company many years. Good value for money when you look at costs of other over providers for the over 70s Reviewed on: 25th August 2020

Always there when I needed

5
Last year I started a round the world trip and chose World First insurance. Two weeks later I had to return because of a family problem and they handled everything so quickly. Then I continued travelling and because of COVID had to return 2 months later and once again World First helped me with all the claims I had super easily and quickly. Definitely recommend for any kind of travel. Reviewed on: 25th August 2020

Excellent service

5
I have used World First Travel Insurance on 3 occasions and the service has been excellent on all occasions. The staff clearly explained what the policy contained and what was excluded. Reviewed on: 25th August 2020

Covered my pre-existing conditions

5
I suffered a Pulmonary Embolism at the age of 29 and it turns out that I have a genetic predisposition. Ten years later I find that most insurers wouldn't insure me or would cost an arm and a leg but World First was very reasonable. I am very grateful that I could travel to the USA safe in the knowledge that I was fully covered. Reviewed on: 25th August 2020

Super helpful and family friendly!

5
Really happy with the service I received. 10/10 would recommend to a friend Reviewed on: 25th August 2020

It was my first time insurance but it was worth an so in love with the customer service

5
My experience was great was a bit nervous thou because it’s my first time insuring but they made me feel so relaxed and I insured with them earlier than I did Reviewed on: 25th August 2020