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Your Community Bank: Loans reviews

Name: Loans
Rating: 4.77 (300 reviews)

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4.77

Based on 300 reviews, last reviewed 19th Jul 2026

300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

4

They were introduced to me by a friend, i have like... They were introduced to me by a friend, i have like them. Reviewed on: 19th July 2026

Latest lowest rating:

1

I was suffering from financial hardship, mental heal... I was suffering from financial hardship, mental health issues and homelessness which they were aware of but did not try to help instead hounded me for... Read more Reviewed on: 9th July 2026

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About this product

Your Community Bank have a range of loans to suit different needs.

To apply for a loan with Your Community Bank, you will need to complete a loan application online and you’ll need to be a member of the Credit Union.

Your Community Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

Review Your Community Bank: Loans now

Help others make smarter decisions by sharing your own experience.

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Your Community Bank Loans reviews (300)

My one stop site for savings and loans.

Over many years I have taken out a number of loans. Each time the process has been simple, quick and, when needed, I received helpful and friendly telephone support. The mobile phone app is also excellent for providing up to date details of my loan and savings. Reviewed on: 10th July 2026

I’m a pioneer member of Crocus Valley.

I’m a pioneer member of Crocus Valley. My experience has been nothing but excellent! Reviewed on: 10th July 2026

Loan to Cover Solicitor Fees

The last loan I had to take out was to cover solicitor fees for my difficult divorce that was going through the Courts for many years. The Croydon branch went out of their way to accommodate me as they could see I was struggling with my finances and had to seek special permission to loan me sufficient funds. This took a lot of stress from my shoulders and helped me focus on managing my finances. Every colleague in the team including the manager were really supportive and showed me the utmost kindness at a very difficult period in my life. I manged to clear the loan off in full early when I sold my home. I am so grateful to them and also to Credit Union. I have continued to save the monies that I had previously used to repay the loan and savings, and did not reduce the payments. This has enabled me to be self-sufficient in paying for some unexpected bills and even holidays. I have been a member of the Credit Union/YCB for over 20 years and it has been the best thing that I have done for myself in respect for saving for a rainy day and for the various loans I have taken out over the years. The staff are excellent and offer a really good service. Reviewed on: 10th July 2026

Very helpful- Always been supportive when needed.

Very helpful- Always been supportive when needed. Reviewed on: 9th July 2026

Fastastic help

When I first cantact the community bank the staff that was dealing with me was very polite they said I would here from them in 2 week so I did with an offer I really thank all the staffs that make it possible for me. Fastastic help. Reviewed on: 9th July 2026

I have been in a situation where I could not make my...

I have been in a situation where I could not make my monthly payment , the advisor put me completely at ease and we worked out a plan Reviewed on: 9th July 2026

Always friendly staff, going above and beyond all th...

Always friendly staff, going above and beyond all the time. Never rude and always understanding. I have learning difficulties and mental health problems and I’ve never experienced a better customer service. Reviewed on: 9th July 2026

Good as usual

Good as usual . The staff are very helpful Reviewed on: 9th July 2026

Always efficient, right on time , never regret, pr...

Always efficient, right on time , never regret, proud to recommend to family and friends, always coming through Reviewed on: 9th July 2026

I have had a very good experience with this bank.

I have had a very good experience with this bank. I love the fact that I can’t save while paying back the loan. Always able to speak to someone on the phone when needed Reviewed on: 9th July 2026

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