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Zempler Bank : Business account reviews

Name: Business account
Rating: 4.75 (9891 reviews)

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4.75

Based on 9,891 reviews, last reviewed 31st Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent Bank Excellent Seevice Highly Recommend Reviewed on: 20th June 2026

Latest lowest rating:

1

Absolutely stay away from this bank unnecessarily fr... Absolutely stay away from this bank unnecessarily freezes ure bank and money!!! Very difficult to get back! Reviewed on: 31st August 2026

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

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Zempler Bank Business account reviews (9891)

have a second account here.

have a second account here. good, can be expensive, but good customer service Reviewed on: 18th March 2024

Expensive, behind the times, but lovely staff

I think Cashplus is quite expensive as a small business bank account. It doesn't seem to be set out to help small businesses thrive, the charges for cashing in, cashing out, transfers, missed payments, etc. are more than other banks I have been with before. I think the app doesn't have enough features and is quite hard to use, you have to log in on a computer for a lot of things. I think it's not as good as other business banking apps I've used before. You can also not have your card on apple pay which is quite inconvenient. The customer service team are lovely when you need to speak to them its just sometimes a bit of a faf to get through and to sort things. Reviewed on: 13th March 2024

Awesome and good service provided to customers like me

Awesome and good service provided to customers like me Reviewed on: 12th March 2024

I don't know how they even call themself a bank.

I don't know how they even call themself a bank. Someone had opened an account in my name, and all they needed was my phone number and email, without any verification they opened it and now I've received a card. The only way to close an account is to call them, so I did. Customer service was the most useless one I've ever spoken to. They refused to close my account saying that it's not mine since someone had impersonated them, yet the account is in my name and the card arrived at my house. I am baffled by how they are operating and calling themself a bank. I would not trust to use them at all. Now I have to figure out how to close this account... Reviewed on: 12th March 2024

Support businesses - Online app easy to use

Support businesses - Online app easy to use Reviewed on: 10th March 2024

Good easy setup.

Good easy setup. Some fees are high but standard across the industry. Help is available and app is pretty good. Have 2 businesses with them. Reviewed on: 8th March 2024

Always quick to answer calls and get things sorted

Always quick to answer calls and get things sorted Reviewed on: 8th March 2024

It’s very good bank and the morning they coming in a...

It’s very good bank and the morning they coming in and out excellent Reviewed on: 7th March 2024

the experience is very good

my experience is very good. if you have issues they help you instantly Reviewed on: 6th March 2024

Easy as and very convenient to operate!

Easy as and very convenient to operate! Excellent customer service Reviewed on: 6th March 2024

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