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Zempler Bank : Business account reviews

Name: Business account
Rating: 4.75 (9889 reviews)

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4.75

Based on 9,889 reviews, last reviewed 20th Jun 2026

51% decrease in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent Bank Excellent Seevice Highly Recommend Reviewed on: 20th June 2026

Latest lowest rating:

1

Our account has been playing up for the past few days. Our account has been playing up for the past few days. The inconvenience it has caused is terrible. We cannot pay our suppliers, wages payout cannot b... Read more Reviewed on: 24th April 2026

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

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Zempler Bank Business account reviews (9889)

Perfect everything best Coustemers service

Perfect everything best Coustemers service Reviewed on: 21st March 2024

Positive experience overall!

I did have an issue whereby my account was temporarily suspended, although reinstated eventually, which wasn't great. What was good though, was that I was paying a Cashplus Bank subscription, although it wasn't really suited to me as a small start up business. Cashplus Bank recommended another type of account that was more suited to me currently, which ended up saving me money. So a bitter sweet experience! Overall though, I like the simplicity of the app and banking with Cashplus. Reviewed on: 21st March 2024

Very good, I’m so happy

Very good, I’m so happy all customer service everything very good Reviewed on: 21st March 2024

Fantastic and easy to use app experience!

Fantastic and easy to use app experience! Reviewed on: 21st March 2024

Perfect option for small businesses

Perfect option for small businesses Reviewed on: 21st March 2024

Easy to open , good features of cash back every...

Easy to open , good features of cash back every month Reviewed on: 21st March 2024

Froze our account as soon as we tried to withdraw money

Opened a business account 2 months ago, no problems there - provided all the ID asked for to open the account. We had customers pay us over £20,000 in to the account yesterday and we tried to log in to online banking to transfer some funds to pay staff and supplier - cashplus blocked the account completely. Customer service said they sent an email last night with a link to fill out some more info, the same ID info they had to open the account - we have had to send this info by recorded delivery and advised they would update us in 5 working days of receiving the documents - not that they would reinstate the account! This now means we have no funds to operate the business or pay staff before easter weekend...... Literally at my wits end. Bad times. Reviewed on: 20th March 2024

Great bank

Does exactly what I need from a business account Reviewed on: 20th March 2024

have a second account here.

have a second account here. good, can be expensive, but good customer service Reviewed on: 18th March 2024

Expensive, behind the times, but lovely staff

I think Cashplus is quite expensive as a small business bank account. It doesn't seem to be set out to help small businesses thrive, the charges for cashing in, cashing out, transfers, missed payments, etc. are more than other banks I have been with before. I think the app doesn't have enough features and is quite hard to use, you have to log in on a computer for a lot of things. I think it's not as good as other business banking apps I've used before. You can also not have your card on apple pay which is quite inconvenient. The customer service team are lovely when you need to speak to them its just sometimes a bit of a faf to get through and to sort things. Reviewed on: 13th March 2024

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