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Zempler Bank : Business account reviews

Name: Business account
Rating: 4.84 (9886 reviews)

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4.84

Based on 9,886 reviews, last reviewed 12th May 2026

1% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I have no problems or issues and Im happy wih their... I have no problems or issues and Im happy wih their service. Reviewed on: 12th May 2026

Latest lowest rating:

1

Our account has been playing up for the past few days. Our account has been playing up for the past few days. The inconvenience it has caused is terrible. We cannot pay our suppliers, wages payout cannot b... Read more Reviewed on: 24th April 2026

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

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Zempler Bank Business account reviews (9886)

wonderful!!!!!!

NO WORDS!!! it means that we cant say anything!!! Reviewed on: 7th May 2023

Horrific

Absolutely horrific bank, Had a fraudulent transaction on my business account of £1088, they at first were helpful by cancelling the cards and reissuing, I then received a letter 30 minutes after disputing the transaction via email telling me that they had concluded this not to be fraud.... and have since blocked all incoming and outgoing transactions with no reasoning behind it meaning my business is currently crippled and at risk of incurring fees. phoned them today and they've told me they can't do anything about it until the fraud review team have finished looking through my account. absolute joke Reviewed on: 6th May 2023

Worlds worst bank.

Conflicting adivce. Abysmal commmunication. Gross incompetence. They dont action anything they say. It is like time share of a brian cell. Do not trust this company. Look at the reviews. . I have reported to the FCA. They will be bankrupt soon because of how the operate. Do trust your money with them. They are incompetent from managers to customer care. The documents people needed be sacked because they are boynd treated. It is the most useless bank in the world. Not safe to be managing money Reviewed on: 5th May 2023

Do not bank with them.

I am altering the Fanancial Conduct Authority about this bank. What ever you do not trust your money with this bank. They took 4 weeks to review the original documents and i had to email the rest because the files were two big. I have emailed them 3 times and had automated responses there times. They keep saying they have not had them, although the last update suggests they have not. I have made 14 calls. Some staff have said they have and managers have apparently escualated the situation. 4 weeks later you still get mixed messages and still no concrete communication on what is going on. It delayed the opening of the business. I had 3 separate messages to say the account is open for deposits. One company send £1762 because we thought it was open and no one can tell me even if they have received the money or what is happening with it. I am still waiting for a managers call back. I have a bank card with two pin numbers. Honestly the bank is a joke. Ready the Google reviews. They can not communicate with the documents department only email them and they do not reply. Save your mental health. I will be posting a youtube blog and putting the calls on social media soon. I have have made a subject access request for the FCA. Please do not waste your time. Your money will not be safe and the customer care is non existent. Reviewed on: 28th April 2023

Very easy to open and easy to use

I got things going to set up my business account without too hustles that we normally face with traditional banks. I will highly recommend Reviewed on: 25th April 2023

Great service

Great service. Easy to deposit cash and to take money out. Easy to transfer money. Reviewed on: 20th April 2023

Banking happy

Simple to set up and run my business account. Reviewed on: 17th April 2023

nitharshan yogarajah

⭐ Best British Bank ⭐ Best Banking App ⭐ Best Business Banking Provider ⭐ Best Business Finance Provider ⭐ Best Current Account Provider ⭐ Best Credit Card Provider Reviewed on: 13th April 2023

checks after 2 years

this is a shocking customer service bank. ltd company was set up 2 years ago with this bank. after 2 years have now asked for id proof and stopped all banking facilities because it takes them 10 working days to check these documents. in the meantime our customers can not pay into our bank and we can not pay suppliers. effecting our credit status. shocking service even after putting in a complaint. join some other bank make your life and business easier. Reviewed on: 13th April 2023

Flexible quick business banking

Back in 2017 we were a start up technology company. Traditional banks refused banking facilities for us and we had no capital at the time. CashPlus, gave us a platform to allow us to do banking and with ease. Especially management of cards for colleagues and partners. We since grown to 50-150% per year since 2017 with traditional banking now begging us to join them. But if it was not for Cashplus, we would not have a business today, now turning over £500k. Reviewed on: 12th April 2023

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