Write a review

Newsletter

Go to business site

Zempler Bank : Business account reviews

Name: Business account
Rating: 4.75 (9891 reviews)

View other Zempler Bank products

4.75

Based on 9,891 reviews, last reviewed 31st Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent Bank Excellent Seevice Highly Recommend Reviewed on: 20th June 2026

Latest lowest rating:

1

Absolutely stay away from this bank unnecessarily fr... Absolutely stay away from this bank unnecessarily freezes ure bank and money!!! Very difficult to get back! Reviewed on: 31st August 2026

Read all reviews Write a review

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Review Zempler Bank : Business account now

Help others make smarter decisions by sharing your own experience.

Write a review

Zempler Bank Business account reviews (9891)

DO NOT OPEN AN ACCOUNT

DO NOT OPEN AN ACCOUNT WITH CASH PLUS… DO NOT OPEN AN ACCOUNT WITH CASH PLUS PLEASE READ FROM P&H TRANSPORT...... OUR BUSINESS ACCOUNT WAS OPERATING FOR YEARS OUT OF THE BLUE WE HAD THE ACCOUNT FROZEN BECAUSE WE TRIED TO ADD A SECOND PERSON TO THE ACCOUNT THEY SAID THE ID PICTURE WAS NOT CLEAR ENOUGH SO BLOCKED THE FULL ACCOUNT ??? WE ARE UK NATIONALS LIVED IN THE UK AND A NORMAL UK COMPANY AFTER 20+ PHONE CALLS TO THEM AFTER 2 MONTHS THIS IS STILL GOING ON PLEASE LISTEN TO THIS DO NOT OPEN AN ACCOUNT WITH THIS BANK THEY WILL LITRALLY CLOSE UR ACCOUNT STOP PAYMENTS WITH NO REGARD TO WHAT IT DOES TO THE COMPANY WE CAN NOT PAY OUR INSURANCE AND THE STAFF CANT BE PAID ALL THEY EVER SAY IS WAIT 5 DAYS OVER AND OVER AGAIN. THEY WONT ACCEPT EMAILS WONT TRANSFER YOU TO MANAGERS WONT DEALT WITH ANYTHING PLEASE DO NOT OPEN AN ACCOUNT WITH IF YOU HAVE A BUSINESS 3 MONTHS AND STILL GOING ON. Reviewed on: 20th July 2023

My first ever business account

At age 64 i opened my first ever business account and chose cashplus bank. A very wise decision indeed and i use the mobile app all the time for paying invoices. I was so impressed i have now opened a second account for a totally different business venture. Really pleased with cashplus. cheers Reviewed on: 4th June 2023

Cashplus Breach of Data Protection Regulations

Cashplus recently breach data protection regulations under GPDR 2008 Act 15. They send one acknowledge letter regarding one complaint I raise whit them to a other person email address. In that email my personal information and confidential information regarding to my complaint was disclose to a third party. This is a serious breach of personal data and shows the lack of security and professionalism Cashplus have it. No apologies was given and they pretended like nothing happen. They neglected and ignored my request for explanation. I filed a complaint to Information Commissioner Officer and waiting for they review. Please be aware if you bank whit them or you think in doing. Definitely one bank to stay away. Reviewed on: 19th May 2023

Disaster Banking. Incompetent banking company.

I sent through numerous documents and had emails indicating that they have received emails indicating they have received them, it says 5 days to review but it takes over 4 weeks in reality. Not all documents have been reviewed to date. I have made numerous calls and numerous complaints. I have 3 texts says that account was open and it was not. I have had conflicting advice and still waiting for all the copies of my phone call recordings. I am not banking with them and closing the account. My main concern was that A payment was sent to that account and I requested it was sent back. Four days later I spoke to a manager Holly, who said that it had not been but would sort it out. 7 days later I spoke to her again and she insisted it had been sent back but would not produce evidence. The sender has not received the money back and yesterday I spoke to a manager called Adam who would not email the evidence and said he was going to post it but I am not going to hold my breath because I have not had any of the subject access requests for the calls as of yet. They said the payment was sent on the 2nd but CAMHS professionals have produced accounts that the payment was not sent and has never been sent. They continue to lie and give out false information. The payment was sent back according to them on the 2nd and it is now the 11th and payment has not been sent back to CAMHS professionals. It is for £1762.00 that has was in the account with CASH plus but gone astray. It occurred on: 11/05/2023 This meant that Funds missing, false information, misinformation and stress from the bank. Return the funds and I am making a complaint to the Financial Ombudsman. Reviewed on: 11th May 2023

Easy set

Easy set up and simple to use will highly recommend. Reviewed on: 8th May 2023

wonderful!!!!!!

NO WORDS!!! it means that we cant say anything!!! Reviewed on: 7th May 2023

Horrific

Absolutely horrific bank, Had a fraudulent transaction on my business account of £1088, they at first were helpful by cancelling the cards and reissuing, I then received a letter 30 minutes after disputing the transaction via email telling me that they had concluded this not to be fraud.... and have since blocked all incoming and outgoing transactions with no reasoning behind it meaning my business is currently crippled and at risk of incurring fees. phoned them today and they've told me they can't do anything about it until the fraud review team have finished looking through my account. absolute joke Reviewed on: 6th May 2023

Worlds worst bank.

Conflicting adivce. Abysmal commmunication. Gross incompetence. They dont action anything they say. It is like time share of a brian cell. Do not trust this company. Look at the reviews. . I have reported to the FCA. They will be bankrupt soon because of how the operate. Do trust your money with them. They are incompetent from managers to customer care. The documents people needed be sacked because they are boynd treated. It is the most useless bank in the world. Not safe to be managing money Reviewed on: 5th May 2023

Do not bank with them.

I am altering the Fanancial Conduct Authority about this bank. What ever you do not trust your money with this bank. They took 4 weeks to review the original documents and i had to email the rest because the files were two big. I have emailed them 3 times and had automated responses there times. They keep saying they have not had them, although the last update suggests they have not. I have made 14 calls. Some staff have said they have and managers have apparently escualated the situation. 4 weeks later you still get mixed messages and still no concrete communication on what is going on. It delayed the opening of the business. I had 3 separate messages to say the account is open for deposits. One company send £1762 because we thought it was open and no one can tell me even if they have received the money or what is happening with it. I am still waiting for a managers call back. I have a bank card with two pin numbers. Honestly the bank is a joke. Ready the Google reviews. They can not communicate with the documents department only email them and they do not reply. Save your mental health. I will be posting a youtube blog and putting the calls on social media soon. I have have made a subject access request for the FCA. Please do not waste your time. Your money will not be safe and the customer care is non existent. Reviewed on: 28th April 2023

Very easy to open and easy to use

I got things going to set up my business account without too hustles that we normally face with traditional banks. I will highly recommend Reviewed on: 25th April 2023

Do you have a different Zempler Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Business bank account
from Santander 2.18 from 100 reviews
Debit Card
from Tred 4.14 from 3 reviews
Business Banking
from Habib Bank Zurich plc 4.06 from 1 reviews

Want to see more from Zempler Bank ?

Credit card
from Zempler Bank 4.83 from 5821 reviews
Current accounts
from Zempler Bank 4.75 from 8128 reviews
Business credit card (discontinued)
from Zempler Bank 4.70 from 164 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub