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Zempler Bank : Business account reviews

Name: Business account
Rating: 4.84 (9886 reviews)

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4.84

Based on 9,886 reviews, last reviewed 12th May 2026

1% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I have no problems or issues and Im happy wih their... I have no problems or issues and Im happy wih their service. Reviewed on: 12th May 2026

Latest lowest rating:

1

Our account has been playing up for the past few days. Our account has been playing up for the past few days. The inconvenience it has caused is terrible. We cannot pay our suppliers, wages payout cannot b... Read more Reviewed on: 24th April 2026

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

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Zempler Bank Business account reviews (9886)

Perfect for all my needs

Perfect for all my needs. Not one issue. Unusual for a bank. Reviewed on: 5th April 2023

CashPlus is the best bank for small Business

Cashplus is very good for small businesses especially when you are just starting out in business. The support is great and I wish them all the best. Reviewed on: 5th April 2023

Easy on-line banking

Quickly and safely manage your bank account, app based. Highly recommend. Reviewed on: 5th April 2023

Easy To Set Up & Great Customer Service!

Banking with Cashplus was recommended by a fellow entrepreneur, and they weren't wrong! Website easy to navigate and account quick and simple to set up. When I've need customer suppport, they've been both helpful and responsive. Reviewed on: 5th April 2023

Cash plus highly recommend

Been with cashplus 2 years no problems. Good customer service. Reviewed on: 5th April 2023

Cashplus gets A plus

All I expect in a bank and more…..Top Marks Reviewed on: 5th April 2023

Very good

It’s is excellent service I like very muchb Reviewed on: 5th April 2023

Worst customer service ever.

My experience so far of banking with Cash Plus has been pretty bad. I received my monthly salary in 3 installments (3 consecutive days) from Ireland. The bank just froze my money without even informing me of this. On enquiry, i was told to fill in an KYC form and told my case will be resolved one way or the other within 2 days. The form i was made to complete was in my view inadequate for the bank to solicit and gather the relevant information they needed - no where to attach any relevant supporting info to justify where the money came from etc. I then enquired again after 3 working days had passed, only to be told that more information was required, i then gave the info on the phone explaining the facts. After 2 days again i phoned, oh, your info wasn't passed on, can you give it again to us! Gave them the info, still no decision. Got called by the bank after more than a week, gave them still the same info, decision will be made after another 2 working days. I offered to email them all the relevant info as i had it. Then almost 2 weeks later i got money for the 2 first transactions, the 3rd one was missing, phone back again, was asked to email proof of payment! Why was the money frozen in the first place (because of the 3 transactions). Their KYC & Customer due diligence is like an excuse to keep one's money and let it accrue interest for the bank). Very unsatisfactory service. Reviewed on: 5th April 2023

GOOD BANK

VERY GOOD BANK GOOD HELPLINE FAST TRANSET MONEY Reviewed on: 5th April 2023

Cashplus good for small businesses.

My small business has banked with Cashplus for two years and has been very satisfied with the service. Reviewed on: 5th April 2023

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