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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8127 reviews)

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4.75

Based on 8,127 reviews, last reviewed 12th Jun 2026

52% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

So annoyed with this bank they blocked my account go... So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account ag... Read more Reviewed on: 12th June 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8127)

Best online Bank.

Very easy to use app and customer services are excellent, would highly recommend. Reviewed on: 8th April 2025

It is so easy to use and as I’m disabled this is goo...

It is so easy to use and as I’m disabled this is good for me Reviewed on: 8th April 2025

Zempler bank provides a comprehensive service.

Zempler bank has provided support through it's app that has enable me to know what is happening to my money and why, at all times. Instructions and explanations are clear and concise. Presentation of information is logical and makes the current situation easy to understand. I would recommend their services to you. Reviewed on: 8th April 2025

No help for 4at all received nothing

No help for 4at all received nothing Reviewed on: 8th April 2025

Good customer service very helpful

Good customer service very helpful Reviewed on: 8th April 2025

Excellent online service.

Excellent customer service, nothing too much for them to help you. Always find them to be very polite and helpful. Reviewed on: 8th April 2025

Excellent challenger bank.

I have been with Zempler bank for a number of years now since before they even became a bank and were Cashplus. In this time I have been most satisfied with the services offered and the speed they process incoming and outgoing payments. Any time I have needed to ring the customer service line the calls have been answered in a timely manner and the service operatives knowledgeable and friendly. I have a lot of trust in this bank and would recommend them to others. Reviewed on: 8th April 2025

Impressive and easy to navigate platform.

Impressive and easy to navigate platform. Reviewed on: 8th April 2025

Long term customer and great way to budget

I have been a customer of Cashplus / Zempler for many years now and it has proven an invaluable way of budgeting our mo the food shop as a family. It is easy to use and the app is excellent. I have not been required to utilise Zempler customer service as I’ve never had issue in all the years I have used the service! Reviewed on: 8th April 2025

Very good and always ready to help customers

Very good and always ready to help customers Reviewed on: 8th April 2025

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