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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8125 reviews)

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4.86

Based on 8,125 reviews, last reviewed 28th Apr 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Even with my mental health and other problems with m... Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank ha... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8125)

CS excellent and knowledge very good so important th...

CS excellent and knowledge very good so important that you can speak to Cs quickly a rare these days Reviewed on: 10th April 2026

I have a good experience whit this bank

I have a good experience whit this bank l like it Reviewed on: 10th April 2026

Problem-free.

I never have any problems and I am therefore unable to identify anything negative. Reviewed on: 10th April 2026

They helped me in a time of desperate need.

They helped me in a time of desperate need. The only Bank who would. Reviewed on: 10th April 2026

Love this bank, defo recommend

Love the bank so flexible, makes me feel much more confident about money. Helpful with circumstances also Reviewed on: 10th April 2026

Good customer service

Good service and best online App Reviewed on: 10th April 2026

Great customer service

Great customer service whenever I had any issues they were always dealt with brilliantly Reviewed on: 10th April 2026

We are number one

Five stars been with them for years and never had any problems, great customer service, helpful advice, built my credit score and increased my overdraft. Would recommend to anyone looking for a bank account with no hidden fees Reviewed on: 10th April 2026

Free full fat banking.

Free full fat banking. What's not to like? I have US$ and Euro accounts for business invoicing and a Sterling current account for day to day bill paying. Great app makes it easy to set up standing orders and one-off payments. Reviewed on: 10th April 2026

I once had an Issue with my Card and when I called t...

I once had an Issue with my Card and when I called the agent I spoke(forgotten his name) was really helpful, made sure all my questions were answered, offered alternatives to me if needed. The banking App have straightforward and easy to navigate. Been with Zempler for a good number of years and it has been a good one with them. Reviewed on: 10th April 2026

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