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Zempler Bank : Current accounts reviews

4.85
Based on 7,824 reviews, last reviewed 24th Mar 2026
58400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Zempler Bank Easy to navigate the app, fair overdraft fees and excellent customer support. Reviewed on: 24th March 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026
LJ's avatar
LJ

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7824)

The banking terms are quite happy and it has good cu...

5
The banking terms are quite happy and it has good customer response and can use for daily banking Reviewed on: 28th February 2025

I use Zempler app and it's so efficient.

5
I use Zempler app and it's so efficient. Terms and conditions are easily understood. Reviewed on: 28th February 2025

They Have Never Let Me Down

5
They Have Never Let Me Down Choosing a reliable service provider in today’s fast-paced digital world can be overwhelming. Amidst a sea of options, Zempler has stood out to me in ways that are both impressive and reassuring. Here, I want to share my positive experience with Zempler and explain why it's no surprise that they have won so many awards. From the moment I started using Zempler, their customer service has been nothing short of exceptional. Whether I had a question about their services or needed assistance with a technical issue, the Zempler team was always available and eager to help. Their response time is remarkably quick, often resolving my queries within minutes. This level of responsiveness instills a sense of security, knowing that support is just a call or click away whenever I need it. Reviewed on: 28th February 2025

Trouble free banking .

5
Trouble free banking and if ever been needed someone at the end of the phone to sort any particular issue Reviewed on: 28th February 2025

Everything works as it should do and also the speed...

5
Everything works as it should do and also the speed is excellent Reviewed on: 28th February 2025

Easy to access, use and few fees

5
Easy to access, use and few fees Reviewed on: 28th February 2025

Excellent service

5
All good ,nice bank good service,user friendly bank Reviewed on: 28th February 2025

Very Good Bank

5
No issues with the bank, have a $ card which work well, able to top up abroad from my account, no problem. Reviewed on: 28th February 2025

The easiest online banking service I've ever used.

5
The easiest online banking service I've ever used. Clear web pages, easy to navigate accounts and most efficient online transactions. Reviewed on: 28th February 2025

One thing that holds them back

5
The one thing that holds Zempler back is the fee for cash deposits. I use my account for work expenses, some of which are reimbursed in cash. Yet because of the high fee I have to use other methods to bank the cash into my Zempler account which is less than ideal. Reviewed on: 28th February 2025

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