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Zempler Bank : Current accounts reviews

4.85
Based on 7,824 reviews, last reviewed 24th Mar 2026
58400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
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1%

Latest highest rating:

5

Zempler Bank Easy to navigate the app, fair overdraft fees and excellent customer support. Reviewed on: 24th March 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026
LJ's avatar
LJ

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (7824)

Communication is excellent, always let me know when...

5
Communication is excellent, always let me know when I'm into my overdraft, absolutely no problems, customer service is excellent too, very polite and helpful and supportive Reviewed on: 25th March 2024

ALL POSITIVE.

5
ALL POSITIVE., HELPFU;L JUST FEELS LIKE A HIGH STREET BANK Reviewed on: 25th March 2024

Cash plus is the very worse bank in the u.

1
Cash plus is the very worse bank in the u.K. I could not recomment anyone to open an account in this bank. Thanks Reviewed on: 25th March 2024

Easy to set up and use

5
Ease of setting up initially and ease of use afterwards. Reviewed on: 25th March 2024

very satisfied from manager plumbing business

5
very satisfied from manager plumbing business Reviewed on: 25th March 2024

Just ok cash very expensive fee when using overfraft

5
Just ok cash very expensive fee when using overfraft Reviewed on: 25th March 2024

Great Service and Prices

4
I have never had any issues it is a great service with low costs compared to other pre-paid cards on the market. I use mine almost everyday. Reviewed on: 25th March 2024

I have been with cashplus Bank for some years now, I...

5
I have been with cashplus Bank for some years now, I have found them to be a very professional and helpful outfit, I like the way they carry out there double security checks, Leading on to a firm I had a problem with, in which they gave a date as to when I had to agree to trial a book club, after deciding not to go with it, I found the firm had already withdrawn the money before the said date after getting my bank details from a parent company, cashplus sorted it for me, we'll worth a 5 star grading. Reviewed on: 25th March 2024

Information is explained very well.

5
Information is explained very well. Reviewed on: 25th March 2024

Phone calls

5
I rang a few times about different things and they sorted it out quickly Reviewed on: 25th March 2024

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