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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8125 reviews)

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4.86

Based on 8,125 reviews, last reviewed 28th Apr 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Even with my mental health and other problems with m... Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank ha... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8125)

Easy to use and excellent customer service!

I’ve been a customer for many years now and have had no problem at all with anything regarding my account. Customer service is always very helpful and prompt to answer! I would 100% recommend to family and friends! So easy to set up an account online so quite simple and quick too! Reviewed on: 10th April 2026

A great bank then and a better bank now

I have had the bank account for over 15 years when it was cash plus - it’s a really convenient way to manage your money and the card is accepted everywhere Reviewed on: 10th April 2026

I am very pleased with the services of this bank, ev...

I am very pleased with the services of this bank, everything is quickly and carefully served to customers. Reviewed on: 10th April 2026

Very good service.

Very good service. I have recommended to family. No data breach. Very good user-friendly app. Reviewed on: 10th April 2026

Customer service

Customer service is excellent, always solving issues with ease Reviewed on: 10th April 2026

Safe and comfortable bank to use at home or abroad

No hassle and easy to navigate so easy to use the app and make payments to and from my account. No pressure from customer service. Feels safe and comfortable to use this account when abroad too. Reviewed on: 10th April 2026

Number one of the best jj

Number one of the best and they understand their customer needs keep up. I have recommended it to my friends and they love it very much we will defend it if it comes to that Reviewed on: 10th April 2026

I've had this bank account for over a year and they...

I've had this bank account for over a year and they are brilliant well worth the time, they very helpful ,queries are delt with straight away Reviewed on: 10th April 2026

Everything about Zempler bank is perfect no complain...

Everything about Zempler bank is perfect no complaints or anything Reviewed on: 10th April 2026

Better than my other Bank

Easy to use online.Card works well worldwide and quickly. Reviewed on: 10th April 2026

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