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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8097 reviews)

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4.86

Based on 8,097 reviews, last reviewed 12th Apr 2026

84200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Always easy to use and secure lets you know what you... Always easy to use and secure lets you know what your spending Reviewed on: 12th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8097)

Just charges me £3 a few days after I put money on c...

Just charges me £3 a few days after I put money on card rather than straight away so takes me into minus , apart from that great really good idea with the credit builder. Reviewed on: 21st February 2024

They are very helpfull with no fuss

They are very helpfull with no fuss Reviewed on: 21st February 2024

Good overall experience

Good overall experience - fees for direct debit fails got me in the earlier days but since being removed much better - overdraft facility reduced without warning and no chance to raise the limit since? but overall customer service very good and efficient and generally a good growing banking establishment. Reviewed on: 21st February 2024

From overdraft charges to ease of application use, i...

From overdraft charges to ease of application use, it really is superb. From the banks I've had over the years, this is the best bank. Period. Reviewed on: 21st February 2024

cash plus

i’ve been using it for a while now never had a problem was even offered overdraft which was brilliant Reviewed on: 21st February 2024

First Class

Always first class service and available with answering any problems I may have Reviewed on: 21st February 2024

Cashplus Bank

Helps to build credit score. Would highly recommend to other users. Reviewed on: 21st February 2024

great service all round

quickeasy on options when i call for services always helped with any direct debits or payments i was unsure on Reviewed on: 21st February 2024

I am a user of Cash plus since more than a year.

I am a user of Cash plus since more than a year. I haven't find any difficults Reviewed on: 21st February 2024

Very easy to use app & great customer service.

Very easy to use app. Customer service is great. Had issues with transactions several times but customer service always helped me out. Thank you. Reviewed on: 21st February 2024

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