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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8117 reviews)

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4.86

Based on 8,117 reviews, last reviewed 18th Apr 2026

85900% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Good customer service always very understanding and... Good customer service always very understanding and polite, still not established as the high street banks but definitely better at customer satisfact... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8117)

Friendly and Happy to help anytime

Friendly and Happy to help anytime Reviewed on: 21st February 2024

Great service and quick payments

Great service and quick payments Reviewed on: 21st February 2024

Everything is good apart from not being able to bank...

Everything is good apart from not being able to bank a cheque Reviewed on: 21st February 2024

thank you for the experience I have with you

thank you for the experience I have with you Reviewed on: 21st February 2024

Great as an additional account.

Easy to use. Easy to save money and only use what you have. Reasonable charges. Great customer service when I lost my card. Good to have as an additional account to my usual bank. Reviewed on: 21st February 2024

Banking at its best .

Staff always have the answers I have needed.friendly response quick service Reviewed on: 21st February 2024

Excellent service

Excellent. Great communication. Keeping promises. Fully satisfied. Reviewed on: 21st February 2024

Nice and easy.

Nice and easy. When you can do the simple things anything is possible Reviewed on: 21st February 2024

I had all good things happen with the bank

I had all good things happen with the bank Reviewed on: 21st February 2024

I've never had a problem with my account so I haven'...

I've never had a problem with my account so I haven't had to call them, all good so far Reviewed on: 21st February 2024

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