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Zempler Bank : Current accounts reviews

4.86
Based on 8,121 reviews, last reviewed 21st Apr 2026
86100% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Customer support is really needed to be upgraded Customer support is really needed to be upgraded Reviewed on: 21st April 2026
Waseemhassan45's avatar
Waseemhassan45

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8121)

Well Done Cashplus Bank ( Kenan )

5
Everything is fine and trustworthy, Couple of things has expensive charges, Unpaid Direct Debit charge could be no more than £5 paying spending with prepaid master card should be no charge at all. One last think as you are A Bank now I was hoping I’ll get Debit Card for my current account. Thank you and God bless you all. Reviewed on: 6th April 2023

Simple banking.

5
Easy to use and good security practices. Reviewed on: 6th April 2023

Great prepaid debit card

5
I can speak for myself, not been let down , friendly and supportive phone help if you do want to talk to someone. Have the card for many years now. There is a monthly fee to pay however not a problem depending on usage and now they are a bank for quite some time so deposits can be done and used like a bank account overall I am satisfied with Cashplus. Reviewed on: 6th April 2023

Straightforward & effective!

5
What's not to like? Simply: Cashplus performs! Easy to set up, add accounts and cards (including Euro & USD), and with a secure app that works well. Very swift display of activity - almost real-time - and fast processing of deposits enable a clear view of the accouint at all times. Physical delivery of cards is also very quick, even allowing for the postal services to perform. Reviewed on: 6th April 2023

poor service

1
sent a complaint in regarding the max cash deposit per day not aligning with the minimum deposit charge just get generic responses. How can you have a policy where you limit the deposit at £500 and charge 0.5% for doing so and then put in brackets £3 min deposit fee for each deposit. the Daily limit should be a weekly or monthly amount which then allows customers to -make a single bigger deposit rather then 2 smaller ones. Reviewed on: 6th April 2023

Cashplus is a great bank

5
I love using cashplus as my bank Reviewed on: 6th April 2023

Helpful bank

4
Have been very happy with Cashplus and their service during the years I have been a customer. They are friendly and helpful when I haveany query.. thank you Cashplus. Reviewed on: 6th April 2023

Brilliant Bank

5
The best bank I have been with, excellent customer service. Would definitely recommend. Reviewed on: 6th April 2023

Bank account

5
Lovely and friendly service Very easy to use there website to use Reviewed on: 6th April 2023

Quick, no nonsense banking

5
I’ve been with these guys from the start, I joined to boost my credit and maintain a healthy balance especially for emergencies or using abroad. I will actual being using my card and app when I travel to New York in August as I feel my spending money will be safe using it this way. Reviewed on: 6th April 2023

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