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Zempler Bank : Current accounts reviews

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4.86
Based on 8,122 reviews, last reviewed 22nd Apr 2026
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026
All's avatar
All

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
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Dominic C
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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8122)

Amazing

5
I have an amazing experience with cash plus Reviewed on: 10th March 2023
Jean-Charles Kabran 's avatar
Jean-Charles Kabran

Excellent

2
Good job and extra help .very easy yo handle . Reviewed on: 10th March 2023
Rasib's avatar
Rasib

So easy to use, clear, and great service

5
I have been with cashplus for a few years, even before it became a bank. Never had any issues. If you need to phone them the response is always friendly Reviewed on: 10th March 2023
Phillip Loving's avatar
Phillip Loving

Outstanding service always

5
I've had cash plus for many years now and they have been outstanding from the 1st never had any issues perfect Reviewed on: 10th March 2023
Rob b's avatar
Rob b

Happy customer

5
I've had no problems with my account so have decided to have my state pension paid into my account instead of my other online bank Reviewed on: 10th March 2023
Colin 's avatar
Colin

Simple Reliable Online Banking

5
User friendly online service, easy phone access if required, User interface is easy to navigate, and making any transaction is made in simple steps Great to use if new to online banking Reviewed on: 10th March 2023
mikey959's avatar
mikey959

Excellent

5
Meets my needs, simple and basic Reviewed on: 10th March 2023
Dav Cheema's avatar
Dav Cheema

Excellent

5
Great app and assistance. This bank is similar to an High Bank but remotely. Very different from other digital bank such Monzo or Kroo Reviewed on: 10th March 2023
Matthew Evans's avatar
Matthew Evans

Brilliant support for vulnerable people

5
Nice friendly and efficient service. Any time that I've had problems with my card, or been scammed. Customer services have been really helpful and sorted the problems out for me. Thank you and I hope they win. Reviewed on: 10th March 2023
Tina B's avatar
Tina B

Great bank

5
Great bank to build up your credit score Reviewed on: 10th March 2023
Tina Spyrou's avatar
Tina Spyrou

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