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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8122 reviews)

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4.86

Based on 8,122 reviews, last reviewed 22nd Apr 2026

3% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8122)

Excellent

In short, l feel confident to be able to vote in favour of 'Cashplus bank' due to the many services offered and my positive experience overall . Highly recommend Cashplus bank, as l know you can "bank on" the reputable service. Reviewed on: 10th March 2023

Easy online banking

Cashplus is simple to use for anyone with no knowledge of online banking Reviewed on: 10th March 2023

Extremely poor service

Having recently had a problem with the payment I made and did not receive what I paid for my friends at all the banks, Lloyds Halifax and NatWest card, their banks. It was a flight. We booked call their banks and within 24 hours receive their money back, however, myself had to contact Cash Plus fill out a form which they claimed took 45 days to process before I got my money back for not receiving the booking I made. They said it’s MasterCard which is a load of rubbish because like I said in the past I have paid for things haven’t received them and immediately got my money back when contacting my bank Lloyds I then filled out the form sent all the required information. Wait three weeks to get an email saying we received your information. He is now going to take 45 days so this is over three months. It will take to get my £150 back. An absolute joke. As soon as I get my money back. I’m closing my account the service is disgraceful. Reviewed on: 10th March 2023

Really helpful bank!!

I had really bad cried I couldn’t get a bank account and I spoke with cash plus they was very understanding and have helped me a lot! I can not recommend to Ed m enough. Reviewed on: 10th March 2023

Lack of communication

Phoned up to informed them my card no onger works, was told someone would call me back within 5 working days nobody contacted me I had to make that call. Card was was finally block another card issued. Which took a further 4 working days overall I had to wait just over 3 weeks. Also you can not see individual transactions that you have done. And furthermore I can now apply for overdraft (not that I need one or have asked for one).but 53.32% is a ridiculous amount, so please stop sending stupid emails. Good luck with the award Reviewed on: 10th March 2023

Happy with service

Good service with cash plus. Would be happy to recommend Reviewed on: 10th March 2023

Not good on making payments and

I love cashplus but I still can't make any payments or transfers from my bank i get asked for my password for this and it doesn't work I know my password is correct but still it doesn't work so I have to give my nicec cash to pay my bills not good Reviewed on: 10th March 2023

Good

Excellent for what. I needed, just what the Dr ordered Reviewed on: 10th March 2023

Yes I would recommend cashplus Bank

Safe and secure with money I wouldn't hesitate to recommend someone Reviewed on: 10th March 2023

Banking Without Stress

Never had an issue in more than 10 years of using Cashplus both in the UK and abroad. Reviewed on: 10th March 2023

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