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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8127 reviews)

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4.75

Based on 8,127 reviews, last reviewed 12th Jun 2026

52% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

So annoyed with this bank they blocked my account go... So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account ag... Read more Reviewed on: 12th June 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8127)

Great bank

Great bank love the app is so clear you can understand it Reviewed on: 10th March 2023

Excellent service

Advisers are always very helpful. Reviewed on: 10th March 2023

Always been helpful

Never judge, never roll their eyes. Always happy to help. Reviewed on: 10th March 2023

Always happy

I use the cash plus card solely for online shopping I'm happy I can check funds on line and easy to top up at post office TOP MARKS %100 Reviewed on: 10th March 2023

Good account

I joined Cashplus as a creditbuilder account. It has been good so far. There were issues with transactions being late but cashplus has changed and it’s faster and better than before Reviewed on: 10th March 2023

Excellent

In short, l feel confident to be able to vote in favour of 'Cashplus bank' due to the many services offered and my positive experience overall . Highly recommend Cashplus bank, as l know you can "bank on" the reputable service. Reviewed on: 10th March 2023

Easy online banking

Cashplus is simple to use for anyone with no knowledge of online banking Reviewed on: 10th March 2023

Extremely poor service

Having recently had a problem with the payment I made and did not receive what I paid for my friends at all the banks, Lloyds Halifax and NatWest card, their banks. It was a flight. We booked call their banks and within 24 hours receive their money back, however, myself had to contact Cash Plus fill out a form which they claimed took 45 days to process before I got my money back for not receiving the booking I made. They said it’s MasterCard which is a load of rubbish because like I said in the past I have paid for things haven’t received them and immediately got my money back when contacting my bank Lloyds I then filled out the form sent all the required information. Wait three weeks to get an email saying we received your information. He is now going to take 45 days so this is over three months. It will take to get my £150 back. An absolute joke. As soon as I get my money back. I’m closing my account the service is disgraceful. Reviewed on: 10th March 2023

Really helpful bank!!

I had really bad cried I couldn’t get a bank account and I spoke with cash plus they was very understanding and have helped me a lot! I can not recommend to Ed m enough. Reviewed on: 10th March 2023

Lack of communication

Phoned up to informed them my card no onger works, was told someone would call me back within 5 working days nobody contacted me I had to make that call. Card was was finally block another card issued. Which took a further 4 working days overall I had to wait just over 3 weeks. Also you can not see individual transactions that you have done. And furthermore I can now apply for overdraft (not that I need one or have asked for one).but 53.32% is a ridiculous amount, so please stop sending stupid emails. Good luck with the award Reviewed on: 10th March 2023

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