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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8122 reviews)

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4.86

Based on 8,122 reviews, last reviewed 22nd Apr 2026

1% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8122)

A lifeline at a difficult time in my life

I joined Cashplus when, financially, I was in a difficult position and I needed some support. Joining Cashplus was a lifeline as it offered a no judgement joining process with clear guidelines and options for someone who was struggling at the time to cope with their finances. There are very low fees and clear notification of any charges on the account. I am happy with a small overdraft facility which is clearly highlighted and controlled without onerous charges. I also appreciate the same day payment options and clear notifications. The verification process for payments makes me feel my money is secure and that the bank is taking security concerns seriously without making it more administratively heavy handed. Finally, I find that having the option of using the post office to pay in the occasional amount of cash is very useful. Reviewed on: 10th March 2023

Best bank I've been with

I've been turned down by many banks and could only get a savings account thanks to cashplus I've been able to buy things easily and get an overdraft. Better bank than barkley, NatWest and any bank. Reviewed on: 10th March 2023

Super

Good very successful be happy with them Reviewed on: 10th March 2023

Brilliant bank always helpful and friendly

I would highly recommend cash plus Bern using them for over 2 years never had any issues. Always friendly Reviewed on: 10th March 2023

Smart and simple.

So easy to interact with, so efficient and trouble free. The bank I wish had existed 30 years ago. Keep up the great work. Reviewed on: 10th March 2023

So easy

Was just looking for a second account but this is now my only account. So easy to set up and use day to day Reviewed on: 10th March 2023

Yes veri good

Good very nice service.im need many Reviewed on: 10th March 2023

Fair & Flexiable

Unlike other banks. Cashplus is great! They are not controling they don't track you and they are not all app based so you can still bank without a smart phone making it smarter banker and easiler less invaslive to us. They have friendly helpful reilable staff to phone and talk to that you can understand well and are helpful. Cashplus is kind and fair with there overdrafts not demanding or threatening in anyway when contacting you about anything and only contact you if really needed. They are chilled, and easily going and don't texr or send you any marketing rubbish. They are the best bank ever i've been with. Reviewed on: 10th March 2023

Satisfied new customer

I’ve been a cash plus customer for only about a month but so far I’m very happy with the service. It’s been very easy to put money into the account either by bank transfer or in cash at the post office. Having had recent experience of fraud on my credit card with another bank, I appreciate the added security that a prepaid card offers. Reviewed on: 9th March 2023

One of the Best Banks Online

I was using Cashplus for years, for online transactions and DDs, both the online experience and App experience are amazing. Easy GUI and transparent transactions. Highly recommend CashPlus Reviewed on: 9th March 2023

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