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Zempler Bank : Current accounts reviews

4.86
Based on 8,125 reviews, last reviewed 28th Apr 2026
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Even with my mental health and other problems with m... Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank ha... Read more Reviewed on: 28th April 2026
Shaun j's avatar
Shaun j

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8125)

Easy to save for holidays

5
Used for direct debit, and for unexpected situation. Small saving. Avoid use de card. Reviewed on: 14th February 2023

Great service

5
Been very helpful and always lookeg after a good bank Reviewed on: 14th February 2023

An excellent account, service and online app - and all free

5
I have already extolled the benefits to 3 people who have opened accounts with Cashplus I have also extended my use to cover USD and Euro for online purchases and to use on holiday - All with no additional charges Reviewed on: 14th February 2023

Great bank

5
Overall happy with cash plus love the option of having different currency cards without opening a new account Reviewed on: 14th February 2023

Fantastic

5
Fantastic service fantastic customer service overall a fantastic company Reviewed on: 14th February 2023

Poor Customer Service Response Times

1
They locked my account before the date they had informed me I needed to provide information for and then don’t respond to any messages despite holding your money and you can’t access. Reviewed on: 14th February 2023

I really like your bank work

5
I like everything from service from service online banking It's easy Reviewed on: 14th February 2023

Best bank ever

5
Always helpful and friendly, any issues resolved immediately Reviewed on: 14th February 2023

top bankaccount

5
gave a reason why updates were at a inconveniant time in plain english as if you were talking face to face most appreciated small bank had to take chance when offerd wish you every sucsess in future . Reviewed on: 14th February 2023

They have the customer at heart. It shows by the actions they take regarding their qualities.

5
Cashplus are simply the best and are trying to upgrade their services daily. Every time there are doing improvements on their site they notify you well in advance so you can plan ahead.That is very professional putting customer first. Reviewed on: 14th February 2023

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