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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Excellent service never had problems with account an...

Excellent service never had problems with account and the app Reviewed on: 23rd January 2026

Nice good ok excellent excellent exelent

Nice good ok excellent excellent exelent Reviewed on: 23rd January 2026

Always helpful on the phone.

Always helpful on the phone. One time my card was stolen and they understood and was on my side. Reviewed on: 23rd January 2026

A bank that is easy to deal with

Deal with the situation easily and not difficult Reviewed on: 23rd January 2026

Never had a problem they couldn't solve.

Never had a problem they couldn't solve. Very good customer service. Reviewed on: 23rd January 2026

All is good so far but I don't understand why we get...

All is good so far but I don't understand why we get charged for topping up at the post office this needs to be changed please Reviewed on: 23rd January 2026

Clear communication, good customer service

I feel that information is clear and no hidden information that is confusing. I have always got through to customer services on the phone. Reviewed on: 23rd January 2026

I highly recommend Zempler

Have been with them now for a few years, Customer Services are quick to respond to phone calls and give prompt replies. Reasonable monthly charges, I happy using their services and would highly recommend. Reviewed on: 23rd January 2026

Used bank in past to build my credit rating.

Used bank in past to build my credit rating. Needed a new bank account and ZEMPLER then CASHPLUS was available to me. 99p per transaction helps me save more. Reviewed on: 23rd January 2026

Easy access , polite custom service

Easy access , polite custom service Reviewed on: 23rd January 2026

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