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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

The app is really good and when I have had occasion...

The app is really good and when I have had occasion to call the staff are great. Reviewed on: 23rd January 2026

A Bank you can Bank on!

Easy to work with. Customer service have always been first class Reviewed on: 23rd January 2026

Excellent service

Zempler is easy to use and offers great customer service. They offer a credit builder and overdraft Reviewed on: 23rd January 2026

Satisfied client

I have always well treated at Zempler, my concerns are taken into account and addressed promptly. There is always someone to speak to who understands issues. Of course I am careful handling my account but I have good backup from Zempler Reviewed on: 23rd January 2026

Easy to handle

Easy to get and handle and transfer Reviewed on: 23rd January 2026

Very good bank . excellent service all round

Very good bank .no problems would recommend it . Reviewed on: 23rd January 2026

Great company

I have been with Zempler and before that Card Plus all told about 20 years plus and have had no problems. Reviewed on: 23rd January 2026

My Wife and I had a life crisis previously.

My Wife and I had a life crisis previously. Zempler provided a simple and effective way out. Loosing Banking services was really hard for us at a time when we had so maney other things to worry about. Reviewed on: 23rd January 2026

Ease of use

Have always found zempler to be very informative and easy to set up and use Reviewed on: 23rd January 2026

As a long-term customer, I have seen steady improvem...

As a long-term customer, I have seen steady improvement over the years, the current setup is extremely professional with consistent service. Reviewed on: 23rd January 2026

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