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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Faultless customer service

Without exception, every time I have called customer service, calls are answered quickly. Operators have English as their first language so are easy to understand. For me, being hearing impaired it makes a massive difference. Queries are handled quickly and efficiently. In all, a happy customer. Reviewed on: 26th March 2022

simple and efficient

very simple to open an account with Cashplus and the application is easy to use. I recommend with confidence Cashplus Bank. Reviewed on: 26th March 2022

Cashplus have made such a difference to me , i can pay bills or buy in store

they are very clear , the rates are good and i am able to try and fix my credit rating which has been pretty poor for many years , but with age comes wisdom. website is useful and easy to understand using plain wording not fancy hard to understand Reviewed on: 26th March 2022

I like Cashplus bank

I have never had problems with Cashplus bank. Everything is fine. Reviewed on: 26th March 2022

Best bank going

Absolutely fantastic bank easy to use, feel valued as a customer compared to my other banks Informed regularly of anything I need to know Highly recommend Reviewed on: 26th March 2022

Improved my credit rating!

I have been paying into Cashplus for two years and I have seen an improvement in my credit rating as a result. The customer support is fantastic and I am really pleased with the service overall. Reviewed on: 26th March 2022

Great to hear

Thanks Cash plus gave me a chance when most would not Reviewed on: 26th March 2022

Outstanding

One of the best online banking to use very easy. Reviewed on: 26th March 2022

so understanding

such an understanding bank that helps you with your every need Reviewed on: 26th March 2022

Easy peasy

Easy peasy to set up and use with a great app to boot Reviewed on: 26th March 2022

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