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Zempler Bank : Current accounts reviews

4.86
Based on 8,122 reviews, last reviewed 22nd Apr 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026
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Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
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Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8122)

I would recommend a friend or family member

4
I would recommend a friend or family member. Only issue is I think the price to withdraw cash at the posy office is to much. Reviewed on: 10th February 2022

Great bank! I couldn't get a current account anywhere and cash plus accepted me straight away

5
Been with this bank a while now and had no problems with the bank also staff are always very helpful and friendly Reviewed on: 10th February 2022

Ian

5
Very good service and easy to use the app Reviewed on: 10th February 2022

Great

5
Great service thank you very much Reviewed on: 10th February 2022

Customer Service is the Key.

5
Finally a bank that is easy to get hold of and talk too. Always go above and beyond and explain things to you. If any issues. Always resolve. Reviewed on: 10th February 2022

Happy with service

4
Cashplus was easy to open an account and very transparent with their T&C,s. Also the fact that I could get service at the nearest post office meant easy access to withdraw or deposit cash.Their customer service team are very helpful at all times I have required help. Easy,simple and straight forward service. Reviewed on: 10th February 2022

Good bank

5
Really good service, never had any issues and very reliable Reviewed on: 10th February 2022

Seemless app

5
Seemless, I like the app and easy to navigate. Credit builder option was very good as well Reviewed on: 10th February 2022

Excellent service

5
Excellent service. Easy to use app. Accurate accounting Reviewed on: 10th February 2022

Amazing bank would highly recommend

5
I had some issues opening up a bank account due to bad credit score. Cash plus really helped me out when I was in a desperate situation. They were able to offer me the best solution and overall saved me when I was going through a really hard time with my banking. I really think that Cashplus deserve this award as they really do care about their customers and are very accommodating and friendly towards your enquires. They deserve it!! Reviewed on: 10th February 2022

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