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Zempler Bank : Current accounts reviews

4.75
Based on 8,127 reviews, last reviewed 12th Jun 2026
52% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026
Lo Mohamadou lamine 's avatar
Lo Mohamadou lamine

Latest lowest rating:

1

So annoyed with this bank they blocked my account go... So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account ag... Read more Reviewed on: 12th June 2026
skye p's avatar
skye p

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8127)

Always helpful and professional.

5
Always helpful and professional. Queries always dealt with efficiently Reviewed on: 22nd January 2026

I prefer Zempler to a high street bank.

5
I prefer Zempler to a high street bank. My calls get answered and dealt with straight away. I have banked with them for 10 years and have never had any problems or issues with them Reviewed on: 22nd January 2026

Information

5
Very good stuff. Very Very good bank. Reviewed on: 22nd January 2026

Always deal with my requests properly, very quick an...

5
Always deal with my requests properly, very quick and customer service team alway try there best to resolve and questions I have ever asked Reviewed on: 22nd January 2026

GOOD NEED FACE TO FACE PEOPLE WHO GOT ACCESS TO...

3
GOOD NEED FACE TO FACE PEOPLE WHO GOT ACCESS TO INTENRTERN BANKING Reviewed on: 22nd January 2026

Easy to transfer money to my Euro card and payees

5
So easy to transfer money to my Euro card rather than using a bureau de change. When paying for services the transactions are simple and almost instant. When I wanted to increase my current account limit it was so nice to speak to a British call centre assistant who was efficient and informative making the process simple and pleasant- she was so friendly and helpful. Reviewed on: 22nd January 2026

I have been with Zempler when it was Cashplus.

5
I have been with Zempler when it was Cashplus. Always super helpful customer services. A great new tech enabled app too. ! Reviewed on: 22nd January 2026

Smart money people

5
I have always found Zempler Bank has conducted my account smoothly and efficiently.. I once had problem with a transaction and Zempler Bank customer service were very efficient in solving my problem. Reviewed on: 22nd January 2026

I have had Zempler for a long time since it was Cash...

5
I have had Zempler for a long time since it was Cashplus I have used it for over 15 years and it is a good bank Reviewed on: 22nd January 2026

Best service Bank

5
Best Bank for help advice nothing to much to try and solve problemsI enjoy all services they offer love customer services as friendlynot bank anywhere else Reviewed on: 22nd January 2026

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