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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

I prefer Zempler to a high street bank.

I prefer Zempler to a high street bank. My calls get answered and dealt with straight away. I have banked with them for 10 years and have never had any problems or issues with them Reviewed on: 22nd January 2026

Information

Very good stuff. Very Very good bank. Reviewed on: 22nd January 2026

Always deal with my requests properly, very quick an...

Always deal with my requests properly, very quick and customer service team alway try there best to resolve and questions I have ever asked Reviewed on: 22nd January 2026

GOOD NEED FACE TO FACE PEOPLE WHO GOT ACCESS TO...

GOOD NEED FACE TO FACE PEOPLE WHO GOT ACCESS TO INTENRTERN BANKING Reviewed on: 22nd January 2026

Easy to transfer money to my Euro card and payees

So easy to transfer money to my Euro card rather than using a bureau de change. When paying for services the transactions are simple and almost instant. When I wanted to increase my current account limit it was so nice to speak to a British call centre assistant who was efficient and informative making the process simple and pleasant- she was so friendly and helpful. Reviewed on: 22nd January 2026

I have been with Zempler when it was Cashplus.

I have been with Zempler when it was Cashplus. Always super helpful customer services. A great new tech enabled app too. ! Reviewed on: 22nd January 2026

Smart money people

I have always found Zempler Bank has conducted my account smoothly and efficiently.. I once had problem with a transaction and Zempler Bank customer service were very efficient in solving my problem. Reviewed on: 22nd January 2026

I have had Zempler for a long time since it was Cash...

I have had Zempler for a long time since it was Cashplus I have used it for over 15 years and it is a good bank Reviewed on: 22nd January 2026

Best service Bank

Best Bank for help advice nothing to much to try and solve problemsI enjoy all services they offer love customer services as friendlynot bank anywhere else Reviewed on: 22nd January 2026

I opened a new current account last year And honest...

I opened a new current account last year And honestly it was so easy With all the security. Questions put in place An account Number and your debit card is on the way Just like when i applied for a credit card many years ago First Class Service From a First Class Bank . Reviewed on: 22nd January 2026

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