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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8121 reviews)

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4.86

Based on 8,121 reviews, last reviewed 21st Apr 2026

86100% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Customer support is really needed to be upgraded Customer support is really needed to be upgraded Reviewed on: 21st April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8121)

Steve bowles

I've only ever had good experiences with you & I would recommend to you too everyone that I know Reviewed on: 14th April 2021

A fantastic bank

A great bank which allowed me to build my credit with this account and card. Much better than well known High street banks. Great features and access through app. Reviewed on: 14th April 2021

Professional outfit

I've been with Cashplus since they helped me with my credit rating, before they became a bank, customer service is excellent Reviewed on: 14th April 2021

Using for credit rating improvement

I'm using my account to try and improve my credit score so I also have the credit builder add on. My experience has been brilliant, it's very easy to transfer money in and out of the account. Reviewed on: 14th April 2021

Been a customer for over 13 years

Always fair and always there. They do all my direct debits no fuss Reviewed on: 14th April 2021

Excellent

Easy to set up, works smoothly and effortlessly Reviewed on: 14th April 2021

Brilliant Bank

Brilliant bank highly recommend friendly customer service it is missing some important features like instant notifications Google and Samsung pay and categories but other than that is excellent and highly recommend it brilliant customer services :) Reviewed on: 14th April 2021

Great customer service

Only been using cash plus for about a year now. Great customer service which is answered quickly with knowledgeable staff. Would recommend Reviewed on: 14th April 2021

Attentive and friendly

Using this bank was not only easy to set up, with an additional cardholder, but fast and the customer service adviser was attentive and punctual with my needs. They explained everything I needed to do when I set it up. I find this account brilliantly flexible and feel confident I have made the correct choice in banking. Reviewed on: 14th April 2021

Simplicity

Ease of operations of the account without stress is great. The speed and efficiency of response without hitch is very commendable Reviewed on: 14th April 2021

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