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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8120 reviews)

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4.86

Based on 8,120 reviews, last reviewed 19th Apr 2026

86000% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Customer service is always polite and helpful Customer service is always polite and helpful Reviewed on: 19th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8120)

Overall performance

Exellent banking experience and efficiency Reviewed on: 3rd April 2021

Have been efficient & helpful deserve to be a bank.

I'm a relatively new customer,but I'm also getting my wife to join in the near future over the years we have done our banking with the high street bank's. But always they have bad customer care the extent the customer no longer matters.My wife and I are not happy with the bank we use at the moment so it's really good that a new bank had emerged. Reviewed on: 2nd April 2021

A great Bank

We all learn by our mistakes where monies concerned And this company helped me get back on my feet with their account when no other Banking company would. A massive thumbs up . Reviewed on: 2nd April 2021

Smart bank

They have helped me through some hard times Thank you Reviewed on: 1st April 2021

Good service

Haven't had many problems with cashplus except online app problems Reviewed on: 31st March 2021

Mrs

the best the best the best the best Reviewed on: 31st March 2021

No fuss just a great alternative to high street banking

Love the app, very easy to use. Can’t comment on customer services as I’ve never had a problem in the 3 years I’ve been with Cashplus. Glad to see their banking license go through. All in all, great alternative bank account! Reviewed on: 30th March 2021

Constantly satisfied the way they operate.

I have my concerns and enquiries seen to every time I needed help. Reviewed on: 29th March 2021

Amazing

Be with cashplus for years absolutely flawless Reviewed on: 28th March 2021

Thoroughly deserves its new status as a fully fledged bank.

I've been with Cashplus for years, and highly recommend it. It's credit builder addon and focus on helping those with a poor credit history, and it's fair pricing are cashplus' standout features. Reviewed on: 28th March 2021

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