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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8120 reviews)

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4.86

Based on 8,120 reviews, last reviewed 19th Apr 2026

86000% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Customer service is always polite and helpful Customer service is always polite and helpful Reviewed on: 19th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8120)

Reliable and efficient

Brilliant,for you are trustworthy with low interest rate. Reviewed on: 25th March 2021

happy banking

i have worked 6 days a week since lockdown.managing finances is always hard when you dont have time.I have been a cashplus client since 1991,i can only say i have never had reason to question the way my account was managed,they have a secure system and i feel confident my money is safe.try it and see Reviewed on: 25th March 2021

brilliant bank

Brilliant service excellant communication keeps you well informed always helpful when you contact them highly recomend Reviewed on: 25th March 2021

Great App

It has good notification services. Great app. You keep track of where your money is going. Just little disadvantage is that it takes time for the money to get in your account. Otherwise overall great card. It had no fees for using the card. Reviewed on: 25th March 2021

helps when you need it

1 of the few banks prepared to help people whose finances need help Reviewed on: 25th March 2021

Good bank

Very good facilities friendly on the phone easy to add payments to the account now a bank would payments to process quicker than security prompt this was not the case before overall I love this bank Reviewed on: 25th March 2021

Excellent customer service.

A good customer experience. The one time spoke directly to staff, was very helpful, friendly and respectful. Good timely reminders if account needs attention. Just simply never had a problem. Reviewed on: 25th March 2021

Great online banking

simple and efficient service, does everything I need it to Reviewed on: 25th March 2021

Marking the difference

Fast, easy, professional, reliable and friendly. Makes the difference to others and raise the standards for the finance industry. Very well done. You are making a new generation of banking. Reviewed on: 25th March 2021

excellent experience with cashplus

can't fault ease of use great customer service and security in using cashplus. would gladly recommend cashplus to anyone. Reviewed on: 25th March 2021

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