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Zempler Bank : Current accounts reviews

4.86
Based on 8,106 reviews, last reviewed 14th Apr 2026
84900% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The reminder for when account is low in balance is h... The reminder for when account is low in balance is helpful Reviewed on: 14th April 2026
Richard Adetona's avatar
Richard Adetona

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8107)

An excellent service from Cashplus Bank

5
An amazing customer service I would recommend Cashplus Bank Reviewed on: 13th March 2021

Brilliant easy to use straightforward Bank

5
I have been with Cash Plus many years and I am very happy. Now that they are a Bank there services are straightforward and I fell they have more to offer Reviewed on: 13th March 2021

World best bank

5
One of the best bank have used fast and very reliable Reviewed on: 13th March 2021

Quality Service

5
Have had a great experience with Cashplus been using them for around 10 yrs with never a problem. Reviewed on: 13th March 2021

Simple, helpful, no hassle. Great customer service

5
They have both my business and personal accounts. No matter what my situation, they’ve been a pleasure to deal with. The kind of streamlined, professional, hassle free experience you expect from online businesses these days.. Night and day from my experience with ‘traditional’ banks, who only seem to care when they’re selling something. I hope that becoming a bank doesn’t change them. They have a winning formula. Reviewed on: 13th March 2021

A very handy and secure card.

5
Obtained one of these so I could carry out contactless and internet transactions without exposing my main Lloyds account to risk. Cashplus has proved excellent, being very secure and with excellent customer service. Recommended, Reviewed on: 13th March 2021

How online banking should be

5
Have been with cashplus for many years, and have always found it easy to use.paying bills online is effortless as well as moving money around. Now that they are a bank things are even better. Looking forward to many more years banking with them. Reviewed on: 13th March 2021

Great service good customer service

5
I have been with Cash plus for 3 years now. A trusted Bank . And great customer service Reviewed on: 13th March 2021

Great bank

5
Never had any problem with this bank Reviewed on: 13th March 2021

More features required on app

4
It’s good that cash plus become a bank , I’m a customer for about 4-5 year and I would like to see more options available for overdraft,loans etc also some features like customer loyalty to attract more people . Reviewed on: 13th March 2021

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