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Zempler Bank : Current accounts reviews

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4.86
Based on 8,071 reviews, last reviewed 11th Apr 2026
81700% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
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1%

Latest highest rating:

5

Great bank for rebuilding yuur credit rating I have been with Zempler for over 5 years. Initially to improve my credit rating. In 2025 I transferred from NatWest to make Zempler my main account. ... Read more Reviewed on: 11th April 2026
Sarah Walters's avatar
Sarah Walters

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C
Read all reviews Write a review

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8071)

Great

5
Easy service to use. Staff are great lovely customer service when i call in. Reviewed on: 12th March 2021
Aaron's avatar
Aaron

Good service

5
Good service, very professional Reviewed on: 12th March 2021
Tania O'Halloran's avatar
Tania O'Halloran

Could not recommend highly enough

5
Could not recommend it highly enough Reviewed on: 12th March 2021
gerecke peter's avatar
gerecke peter

Efficient.

5
No nonsense. Good customer services. Straight forward communication in crystal clear English. Reviewed on: 12th March 2021
Tana's avatar
Tana

Excellent service

5
Great service very informative. Reviewed on: 12th March 2021
Kevin Gardner 's avatar
Kevin Gardner

Brilliant account

5
Easy to use App and information updates Reviewed on: 12th March 2021
Gary Teague's avatar
Gary Teague

Best thing since slides bread

5
I contacted cash plus when virgin screwed me by its lack of professionalism. Not going into details Cash plus gave me every thing I wanted on on line banking without the fuss very simple to set up and very friendly to deal with. Take it from me you will not get better service from any other bank. Cannot recommend highly enough. Reviewed on: 12th March 2021
Peter Briggs's avatar
Peter Briggs

Never had any issues really

5
Been with them since last year only issue I do have is been charged £2 for putting money in so if u put a tenner in your left with 8 quid normal banks don’t charge for that it used to literally penny’s but gone up to 2 apart from that never had any issue at all it’s brilliant more people should sign up out of all the banks I’ve had this one is far by the best Reviewed on: 12th March 2021
saralouisejohnson87@icloud.com's avatar
[email protected]

Great card account

5
Easy to set up and easy to use. Great bank account. Reviewed on: 12th March 2021
Chris's avatar
Chris

Excellent service

5
Very happy with cash plus I've been a customer for a few years now with no issues Reviewed on: 12th March 2021
Hugh's avatar
Hugh

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