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Zempler Bank : Current accounts reviews

4.85
Based on 7,823 reviews, last reviewed 17th Mar 2026
58300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Ive been with zempler for years and never had a prob... Ive been with zempler for years and never had a problem tbh Reviewed on: 17th March 2026
Remiremi's avatar
Remiremi

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026
LJ's avatar
LJ

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7823)

Good customer service very helpful

4
Good customer service very helpful Reviewed on: 8th April 2025

Excellent online service.

5
Excellent customer service, nothing too much for them to help you. Always find them to be very polite and helpful. Reviewed on: 8th April 2025

Excellent challenger bank.

5
I have been with Zempler bank for a number of years now since before they even became a bank and were Cashplus. In this time I have been most satisfied with the services offered and the speed they process incoming and outgoing payments. Any time I have needed to ring the customer service line the calls have been answered in a timely manner and the service operatives knowledgeable and friendly. I have a lot of trust in this bank and would recommend them to others. Reviewed on: 8th April 2025

Impressive and easy to navigate platform.

5
Impressive and easy to navigate platform. Reviewed on: 8th April 2025

Long term customer and great way to budget

5
I have been a customer of Cashplus / Zempler for many years now and it has proven an invaluable way of budgeting our mo the food shop as a family. It is easy to use and the app is excellent. I have not been required to utilise Zempler customer service as I’ve never had issue in all the years I have used the service! Reviewed on: 8th April 2025

Very good and always ready to help customers

5
Very good and always ready to help customers Reviewed on: 8th April 2025

I never had any problems with zempler Bank

5
I never had any problems with zempler Bank Reviewed on: 8th April 2025

Always been very helpful.

4
Always been very helpful. And would not change. Reviewed on: 8th April 2025

I'm a frequent traveller

5
I'm a frequent traveller, dealing with currencies on the go, so Zempler is perfect for me. Reviewed on: 8th April 2025

Easy Transfer

5
It's a very useful, easy and cost-effective way of sending money to my daughter who lives abroad. Reviewed on: 8th April 2025

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