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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8127 reviews)

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4.75

Based on 8,127 reviews, last reviewed 12th Jun 2026

52% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

So annoyed with this bank they blocked my account go... So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account ag... Read more Reviewed on: 12th June 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8127)

I find Zempler very good to deal with.

I find Zempler very good to deal with. Customer service is helpful and always rectifie problems quickly and efficiently Reviewed on: 22nd January 2026

Satisfaction

Any queries or issues have always been resolved promptly & satisfactorily Reviewed on: 22nd January 2026

Been with them years, never complained about anything

Been with them years, never complained about anything Reviewed on: 22nd January 2026

Easy bank to use great customer service

Easy bank to use great customer service Reviewed on: 22nd January 2026

The online app is very easy to use and notifications...

The online app is very easy to use and notifications are always clear and precise Reviewed on: 22nd January 2026

Everything just works.

Everything just works. The app is simple and easy to navigate, and I'm able to get things done quickly without and difficulty. If I hit a problem, I can usually get the information I need from their website. If I need further assistance a quick call will sort it out. I particularly appreciate the UK call centres, where calls can be connected promptly. Reviewed on: 22nd January 2026

I have had hardly any issues but when I have custome...

I have had hardly any issues but when I have customer service helped straight away Reviewed on: 22nd January 2026

The bank that stands out from the rest.

Great customer care, understanding and empathy. Treat everyone like human beings. Reviewed on: 22nd January 2026

Zempler Bank is a great bank!

Zempler Bank is a great bank! The staff are professional and helpful, and all their services work really well. I highly recommend them. Reviewed on: 22nd January 2026

Good overall.

Good overall. Reliable app reasonable customer service experience mostly Reviewed on: 22nd January 2026

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