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Zempler Bank : Current accounts reviews

4.85
Based on 7,824 reviews, last reviewed 24th Mar 2026
58400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Zempler Bank Easy to navigate the app, fair overdraft fees and excellent customer support. Reviewed on: 24th March 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026
LJ's avatar
LJ

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7824)

I’ve been banking with Zempler for many years now an...

5
I’ve been banking with Zempler for many years now and they’ve been fantastic and their customer service is unsurpassable. Highly recommend them. Reviewed on: 29th March 2025

Always friendly and helpful staff, quick to help

5
Always friendly and helpful staff, quick to help Reviewed on: 29th March 2025

The customer service is great and there is no issues...

4
The customer service is great and there is no issues when speaking to them if there is problem. Reviewed on: 29th March 2025

Never has been a issue with Zempler

5
Never has been a issue with Zempler Reviewed on: 29th March 2025

Easy to get hold of the right person to help with an...

4
Easy to get hold of the right person to help with any issues Reviewed on: 29th March 2025

Great service and good app with full control over yo...

5
Great service and good app with full control over your money. Easy to transfer money and easy to set up direct debit with full control. Reviewed on: 29th March 2025

I’ve had nothing but good things to say about them...

5
I’ve had nothing but good things to say about them Reviewed on: 29th March 2025

Excellent service for my simple needs .

5
Excellent service for my simple needs ...I am 76 ...ñeed to talk to somebody personally ...yes always available ...... Reviewed on: 29th March 2025

My card was fraudulently used a while ago for Uber l...

5
My card was fraudulently used a while ago for Uber lifts I rang up customer service and they were very helpful and they sorted it out very quickly and issued me a new card within the week, I was very happy with them. Reviewed on: 29th March 2025

Caring bank

5
Always available to help if I have had queries and it's help with a smile which is rare these days Reviewed on: 29th March 2025

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