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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Exemplary service !!! Speedy and easy

Very straight forward and simple process. No nonsense. I knew exactly where I was at every step Reviewed on: 31st May 2017

Fast easy reliable fair

Zopa were amazing easy to use and quick decision. Highly recommended! Reviewed on: 31st May 2017

Absolutely brilliant

Zopa were excellent, really helpful customer service combined with ultra competitive rates. Reviewed on: 31st May 2017

Excellent service all round

Great customer care, easy from day one. Excellent service all round Reviewed on: 31st May 2017

Super Zopa

The ease of their website and how it breaks down how your loan is compiled is so simple and straightforward compared to other loan sites - not to mention the great rates they offered! they are zuuuuper! (get it) Reviewed on: 31st May 2017

Fantastic!

Zopa's website is very easy to use. I love how you can see at a glance what the APR is according to the chosen loan amount and how much the monthly payments would be. The process of setting up a loan is quick and easy, I've never had any problems with doing anything using the website. Paying off the loan early is easy as is making extra payments if that's what I want to do. I'm always very pleased with Zopa loans and plan to continue using them in future. Reviewed on: 31st May 2017

Easy, affordable

Zopa makes borrowing money simple, easy and straight forward! The loans offered are manageable and affordable. Reviewed on: 31st May 2017

Excellent provider

I found that zopa was easy to use I was happy with the overall application and speed in which we were able to obtain our loan. Viewing my online account is also easy to use and very helpful. Reviewed on: 31st May 2017

Professional

Very nice experience, and very helpful assistance from them. Reviewed on: 31st May 2017

Great helping company

Great customer service and always happy to help you. Reviewed on: 31st May 2017

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