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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Mr

it is highly recommended to everyone Reviewed on: 30th May 2017

Fantastic rates and no issues

Was very quickly accepted for a loan and no problems at all getting the money, and not to mention the fantastic rates! Reviewed on: 30th May 2017

Great Lender

Needed a quick car loan and got a quote straight away with the money in my bank account the next day. Very simple and straightforward process Reviewed on: 30th May 2017

Great company

Great rate, cashback and quickly processed. Hassle free loan that bought me a well needed new car. Only positive things to say. Reviewed on: 30th May 2017

The Best Personal Loan Providers EVER!!

Zopa have been fantastic! Customer Service were very helpful and fast. They have given me the best rates to suit my loan out of every loan providers i have searched! Reviewed on: 30th May 2017

Amazing Experience at Zopa

Talk of excellent customer service, quick processing time, access to the right information and resources, Zopa beat them all to it. Reviewed on: 30th May 2017

Excellent service and superb customer support

I discovered Zopa through the Martin Lewis comparison and advice site and took out a loan towards the end of 2016 due to the near unbeatable interest rate and great reviews. It was so simple to apply for the loan and the money was in my account almost immediately. The on-line account is extremely user friendly and makes everything crystal clear to the customer. I have just paid off the loan by taking advantage of the 'free' early repayment option. The whole experience was straight forward, stress free and without any hidden horrors!! I would absolutely recommend to anyone the great service ZOPA provide. Reviewed on: 30th May 2017

Amazing company!

I recently got a loan from Zopa and the procedure could not have been any easier! Amazing company and amazing people, thank you Zopa! Reviewed on: 30th May 2017

Easy to use, very decent rates

Very satisfied, would certainly use again Reviewed on: 30th May 2017

They do what they say

I had no problem with zopa it was straight forward no hassle and money within a few days simple as that . Reviewed on: 30th May 2017

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