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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent Service

Easy application quickly processed and funds available within a few days. Online app is also good UI Reviewed on: 14th January 2025

The whole process was straightforward and easy and I...

The whole process was straightforward and easy and I got my loan deposited in my account instantly Reviewed on: 14th January 2025

Very simple to apply process was really easy

Very simple to apply process was really easy Reviewed on: 14th January 2025

First class service.

First class service. Quick decision and payout. Reviewed on: 14th January 2025

Best financial help around

Wanted too free up some money and put my other loans etc under one payment. Zopa helped me and make it really easy to understand and sort. So much so my fans use are perfect now and my Credit score is now perfect. Reviewed on: 14th January 2025

Excellent service easy to apply and immediate payment.

Excellent service easy to apply and immediate payment. Clear helpful instructions throughout. Highly appreciated Reviewed on: 14th January 2025

Fantastic customer service and a simple process to f...

Fantastic customer service and a simple process to follow Reviewed on: 14th January 2025

Fast efficient and very friendly customer service

Fast efficient and very friendly customer service Reviewed on: 14th January 2025

Zopa completely hassles free

Zopa are very fair with rates and a completely hassle free application. They have an app for all your needs which is very easy to use. I would recommend Zopa to everyone who is looking for a loan. Reviewed on: 14th January 2025

Effective communication with Zopa

Communicating with Zopa is not difficult. Very prompt and encouraging responses. Reviewed on: 14th January 2025

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