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118 118 Money: Credit card reviews

4.85
Based on 5,310 reviews, last reviewed 21st Apr 2026
373300% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app and finance tips especially with the new a... Great app and finance tips especially with the new app which helps you to think before you spend Reviewed on: 21st April 2026
Michelle Barr's avatar
Michelle Barr

Latest lowest rating:

1

Worst experience ever, card frozen from 2nd day. Worst experience ever, card frozen from 2nd day. Several attempts to resolve it with customer service, 0 compliance or help. Reviewed on: 20th April 2026
A H's avatar
A H

About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5310)

Very very good service and very helpful to

5
Very very good service and very helpful to Reviewed on: 22nd April 2025

Brilliant service and quick service and easy app to...

5
Brilliant service and quick service and easy app to use Reviewed on: 22nd April 2025

Easy to apply, easy to manage.

5
Easy to apply, easy to manage. Overall good Reviewed on: 22nd April 2025

Great experience with this card and loan will always...

5
Great experience with this card and loan will always recommend 118 Reviewed on: 22nd April 2025

So easy to use and navigate, lets me know if I’m get...

5
So easy to use and navigate, lets me know if I’m getting close to my credit limit so I never go over it Reviewed on: 22nd April 2025

Always been great and very understanding of people’s...

5
Always been great and very understanding of people’s needs Reviewed on: 22nd April 2025

118118 money, brilliant customer service

5
I have never had an issue with 118118, you can turn off automatic credit increases if you want to manage your money, customer service has been good and extremely helpful, each time I have had the need to ring, they have answered my query quickly, smoothly and with a pleasant tone. Reviewed on: 22nd April 2025

Very good service end very good app

5
Very good service end very good app Reviewed on: 22nd April 2025

Online they are very good however the call centre is...

3
Online they are very good however the call centre is totally different quality.. Unhelpful and the introduction when you initially call is terrible. The background music is deplorable and it feels like your going to lose connection. Reviewed on: 22nd April 2025

So far positive and has been a useful back up...

5
So far positive and has been a useful back up Reviewed on: 22nd April 2025

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