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118 118 Money: Credit card reviews

Name: Credit card
Rating: 4.73 (5645 reviews)

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4.73

Based on 5,645 reviews, last reviewed 9th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great cooperation Great cooperation. Very flexible accounting and credit builder. Reviewed on: 9th August 2026

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026

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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5645)

Always been great and very understanding of people’s...

Always been great and very understanding of people’s needs Reviewed on: 22nd April 2025

118118 money, brilliant customer service

I have never had an issue with 118118, you can turn off automatic credit increases if you want to manage your money, customer service has been good and extremely helpful, each time I have had the need to ring, they have answered my query quickly, smoothly and with a pleasant tone. Reviewed on: 22nd April 2025

Very good service end very good app

Very good service end very good app Reviewed on: 22nd April 2025

Online they are very good however the call centre is...

Online they are very good however the call centre is totally different quality.. Unhelpful and the introduction when you initially call is terrible. The background music is deplorable and it feels like your going to lose connection. Reviewed on: 22nd April 2025

So far positive and has been a useful back up...

So far positive and has been a useful back up Reviewed on: 22nd April 2025

Good, I've had a great experience.

Good, I've had a great experience. Reviewed on: 22nd April 2025

118 118 Money

No problems so far except for the high interest rate Reviewed on: 22nd April 2025

Convenient way to manage account , easy to contact c...

Convenient way to manage account , easy to contact customer services Reviewed on: 22nd April 2025

It's OK until it goes wrong

It's OK until it goes wrong then constant emails and texts and calls Reviewed on: 22nd April 2025

Good service.

Good service.with excellent professionalism. Reviewed on: 22nd April 2025

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