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118 118 Money: Personal loan reviews

4.88
Based on 4,490 reviews, last reviewed 22nd Apr 2026
243700% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy fuss free loan application when it was neede Easy fuss free loan application when it was neede Reviewed on: 22nd April 2026
Sarah o's avatar
Sarah o

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4490)

Bad

1
Closed account early without letting me know sent debt more then I owed to Carr’s recovery Reviewed on: 10th February 2020

Fantastic service

5
Great service, quick and easy , great customer service too Reviewed on: 9th February 2020

Terrible Company

1
I have had an awful experience with 118 118 Money. Their customer services is extremely poor and offer contradictory advice on matters such as default notices, which is wholly unacceptable. The FCA should review their licence! Please NEVER use this company!! Reviewed on: 18th October 2019

poor

2
terrible service. would not use again Reviewed on: 2nd September 2019

Helped in hour of need

4
Application quick and easy, no stress. Fair repaying options. Reviewed on: 9th June 2019

Barclays are very goood

5
I've banked with Barclays for many years and wouldn't bank anywhere else Reviewed on: 6th June 2019

Easy sign up

4
Easy to make application. got a quick answer back and monies in bank on the same day. thanks! Reviewed on: 7th May 2019

The best

5
Sunteti cea mai tare si buna banca din uk pînă în momentul de față bravoo Reviewed on: 30th January 2019

5stele

5
Kxkxkxjxjxjxjxjxjxjxjxjxjxjxjcjcjxjcixjx Reviewed on: 30th January 2019

Very nice

5
Is good service at all And I like this account Reviewed on: 30th January 2019

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