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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
98% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Very easy polite and quick hassle free

5
Very easy polite and quick hassle free Reviewed on: 22nd April 2025

Perfect all the time

5
Just perfect service ,customer service all the time quickly responding Reviewed on: 22nd April 2025

Easy No hassle application

5
Easy application no hassle sign off and customer service app Reviewed on: 22nd April 2025

Easy to use and good for money and the staff are ama...

5
Easy to use and good for money and the staff are amazing Reviewed on: 22nd April 2025

Easy process.

5
Easy process. Beneficial if you are looking for short term loan. Reviewed on: 22nd April 2025

Easy to apply.

5
Easy to apply. Plain and simple. Plain english and good communication. Reviewed on: 22nd April 2025

118118 brilliant

5
Everyone at 118 118 money have been brillant. Reviewed on: 22nd April 2025

Very smooth and excellent service

5
Very smooth and excellent service Reviewed on: 22nd April 2025

Amazing company

5
I needed the money for a debt consolidation, it was easy to apply and in my bank the same day no hassle, the repayments are small affordable and no hassle. Reviewed on: 22nd April 2025

Everything was really great.

5
Everything was really great. Would highly recommend. Reviewed on: 22nd April 2025

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