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Chorley Building Society: Savings reviews

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4.85
Based on 1,522 reviews, last reviewed 14th Nov 2025
22% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
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1%
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0%
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1%

Latest highest rating:

5

to transfer some money for a purchase which... I needed to transfer some money for a purchase which Joyce at the leyland branch was excellent. She helped me to set up an online account so i could e... Read more Reviewed on: 14th November 2025
L M's avatar
L M

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
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Ron Mallinson
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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Chorley Building Society Savings reviews (1522)

Back up and running

5
After a very frustrating episode with my online account, I was unable to access I contacted Chorley BS IT department, as I expected with patience and help I am now up and running able to view on line again. The staff have always been very helpful to me. Thank you. Reviewed on: 10th June 2020
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Chorley Member Feedback

Savings review

5
The level of service I received from the Chorley has been exemplary at all times Reviewed on: 8th June 2020
Savings customer's avatar
Savings customer

Savings review

5
It is the most efficient and customer friendly Building Society I have ever used. It has a large number of competitive rates and savings products. Postal and branch service and account information are clear, unambiguous and excellent Reviewed on: 8th June 2020
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Savings customer

Savings review

5
Staff always friendly and helpful Reviewed on: 8th June 2020
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Savings customer

Signed up for online

4
Decided to sign up to online with the Chorley because of lock down. It was very straight forward and easy to understand considering doing online banking is new to me. I was sent an ID number through the post and went into my Chorley accounts but I couldn’t see a log out notice which the letter accompanying my ID number said to do but it would log me out after 5 minutes automatically if I wasn’t using the inline service. I found this to be a long time to wait and would have thought probably a couple of minutes would have been enough wait. I rang the next day and spoke to a lovely lady Called Joyce Haywood who was working from home because of the Covid-19 pandemic situation, she was very helpful and asked if there was a menu option which there was so I clicked on it and low and behold was the option to log off. So I feel much happier now that I can log straight out. Thanks for your help Joyce. Reviewed on: 5th June 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Savings review

5
What I like about Chorley Building Society is that you can go into branch and speak with someone and they are so helpful which gives me peace of mind. Reviewed on: 4th June 2020
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Savings customer

Savings review

4
The rates on the account was competitive at time of opening, but 0.8% now compares badly to other accounts we have that pay 1% and 1.35% Reviewed on: 3rd June 2020
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Savings customer

Fair, efficient organisation, excellent staff

5
CBS pay a decent amount of interest and reward loyal customers. I've found them very efficient, friendly and helpful and going the extra mile to give good service, such that I have written complimenting them previously. I feel they have good leadership and excellent staff. I have been a customer for several years. Reviewed on: 1st June 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Good service for savers.

5
Good that you have arranged for staff to be able to do their jobs during the pandemic. Good that you have finally set up for BACS funds transfers once accounts have matured. Hopefully you will allow maturing funds to go towards setting up new accounts? Reviewed on: 28th May 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Excellent service very quick response to request.

5
The service was excellent, very prompt and professional with security questions adhering to safe guarding. Reviewed on: 26th May 2020
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Chorley Member Feedback

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