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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.82
Based on 1,679 reviews, last reviewed 19th Sep 2026
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026
Juliette C's avatar
Juliette C

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P
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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1679)

In branch service review

5
I stay with the CBS as the service from all the staff both in branch and on the telephone is of a constant high service. Excellent. Reviewed on: 27th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
This was my first time calling Chorley and Helen was very halpful and said she would send application form and I received it the following day. Reviewed on: 26th September 2024
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Verified Member

In branch service review

5
Friendly, made everything very easily and gave excellent advise. Reviewed on: 25th September 2024
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Verified Member

Dealing with Chorley by phone has been a really good...

5
Dealing with Chorley by phone has been a really good experience. All agents I have spoken with in the last two days have been knowledgeable, efficient, and a pleasure to deal with. Charlotte has been particularly helpful this afternoon. Truly great customer service. Thank you. Reviewed on: 24th September 2024
Jonathan P's avatar
Jonathan P

In branch service review

4
Local BS. Long history of using for savings and mortgage. Generally very helpful in identifying better savings opportunities. Reviewed on: 16th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
I am always able to contact a person, your staff are always helpful and pleasant. Reviewed on: 16th September 2024
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Verified Member

In branch service review

5
Having been a member for several years now, I have always been kept updated with the latest information. I think that the staff in the Chorley branch are polite and pleasant, and deal with my request promptly, great service. Reviewed on: 13th September 2024
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Verified Member

In branch service review

5
I like that it is local and I can deal with a person rather than online. Reviewed on: 12th September 2024
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Verified Member

In branch service review

5
It is easy, being an older person I get confused with online banking. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
For postal access - deposit, withdrawal slips and envelopes would be good. Not keen on letter writing. Reviewed on: 6th September 2024
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Verified Member

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