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Chorley Building Society: Savings reviews

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4.86
Based on 1,629 reviews, last reviewed 7th Mar 2026
579% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

10/10 customer satisfaction Lovely modern and spacious banks. Staff always friendly and great service every time I visit Reviewed on: 7th March 2026
Hannah Shinzo Winstanley's avatar
Hannah Shinzo Winstanley

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
Ron Mallinson's avatar
Ron Mallinson
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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1629)

Review of the Chorley Building Society, Savings:

I was able to switch a savings account which had a h...

5
I was able to switch a savings account which had a higher interest rate after fantastic advice from a teller who had brilliant product knowledge. The account was switched straight away. Reviewed on: 5th March 2025
Adrian Answer's avatar
Adrian Answer

Chorley Building Society Branch Review

5
Good experience - very helpful. No complaints. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
I like the fact it is a Building Society. As a new member I have found your staff very helfpul. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Friendly, helpful staff - been with Chorley Building Society for 50 years plus so that must stand for something. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Local, friendly, efficient, transparent. Keep savings interest rates as high as possible please. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Unfortunately, Royal Mail took 10 days to deliver my passbook which I not was dispatched first class. I realise that this is outside of your control, but disappointing. I like the fact that I can ring and speak to a live human very quickly! Well done! Reviewed on: 21st June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
The staff are always very helpful and have a smile for you. Key House is very local to me with plenty of parking which is a bonus, however on my last visit to the branch I was sat conducting business and a couple of other customers were stood right behind me which left me slightly uncomfortable. May I suggest a polite 'please wait here' notice a few metres back from the counter so customeers do not feel as I did on this occassion? Reviewed on: 5th June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Staff are always helpful to sort out the best way possible to help with all your questions on savings. Reviewed on: 2nd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
I opened my account with Lucy at Key House on Saturday. Very pleased with the service I received and Lucy was able to answer all my questions with ease. She was very helpful and attentive. Reviewed on: 2nd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
I like the friendliness of the staff and they have always been very helpful to me when I come to the Building Society. I have been with you for 23 years, and I have always been satisfied. Reviewed on: 1st June 2023
Verified Member's avatar
Verified Member

Absolutely hopeless.

1
I opened a new account online but in the process could not get the programme let me enter anything into one of the mandatory boxes. It took a phone call and call back to get this resolved. Then when the account was set up I could not get into it online. I received a message saying my account was suspended. Another phone call and several hours to get a call back. The customer ep said my account had indeed been suspended and rectified that. However, when I tried again I found that my account was still suspended. I give up. Reviewed on: 30th May 2023
Ron Atkinson's avatar
Ron Atkinson

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