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Craftinsure: Boat Insurance reviews

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4.85
Based on 1,024 reviews, last reviewed 9th Oct 2025
91500% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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1%
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1%

Latest highest rating:

5

Good price cover Reasonable price. No problems to date Reviewed on: 9th October 2025
Gregory v's avatar
Gregory v

Latest lowest rating:

1

It took over a month to get a reply to my claim. It took over a month to get a reply to my claim. Then only to send details to your underwriters. Still waiting a reply from them for over a week!!! Reviewed on: 7th October 2025
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Charlie The Doran
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Craftinsure Boat Insurance reviews (1024)

Great communication skills and fair pricing

5
Great communication skills and fair pricing Reviewed on: 19th July 2025
Andrew N's avatar
Andrew N

I do not expect to be told to keep ringing to pay fo...

1
I do not expect to be told to keep ringing to pay for renewal to spend ages on hold time and time again. On request for craftinsure to ring me to collect payment i was told they are way too busy to ring a customer to renew- livid. Eventually paid on line Reviewed on: 19th July 2025
GT's avatar
GT

Very easy to deal with and hassle free to renew.

5
Very easy to deal with and hassle free to renew. Value for money and always available for any questions. Reviewed on: 19th July 2025
Una Mclaughlin's avatar
Una Mclaughlin

Always a certain amount of flexibility on price .

4
Always a certain amount of flexibility on price .Reward loyalty . Reviewed on: 19th July 2025
Jeremy C's avatar
Jeremy C

Very helpful & pragmatic when providing cover for my...

5
Very helpful & pragmatic when providing cover for my boat at Keyhaven which is a tidal river Reviewed on: 19th July 2025
Francis Fox's avatar
Francis Fox

Online insurer for narrowboats.

4
Online insurer for narrowboats. All very secure and convenient. Would improve contents cover. Reviewed on: 19th July 2025
Geoff's avatar
Geoff

Craftinsure offers excellent services tailored speci...

5
Craftinsure offers excellent services tailored specifically for boat owners, providing comprehensive and reliable marine insurance. Their customer interaction is highly praised for being prompt, friendly, and efficient, ensuring a smooth experience from quote to claim. With competitive pricing and flexible coverage options, Craftinsure delivers great value without compromising on quality or service. Reviewed on: 19th July 2025
Sean 's avatar
Sean

Use every year

4
Very good provider but I've never claimed so can't comment on that part Reviewed on: 19th July 2025
Ian B's avatar
Ian B

Understanding and adaptable

5
I have used Craftinsure for nearly 20 years and have always been very satisfied with the ease of use and their reasonable premiums. On the occasions I have had to deal with them directly they have always been polite understanding ding and adaptable. Reviewed on: 19th July 2025
Curly's avatar
Curly

Super fast response

5
Very helpful and super fast response to questions about adding cover Reviewed on: 19th July 2025
Neil's avatar
Neil

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